Wellness Center Front Desk Concierge

Cliffs Club Services, Llc; Royal Pines (NC); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Knowledgeable management team

Employee appreciation events

Job summary

The Cliffs invites applications for a Front Desk Coordinator - Wellness at the Arden Wellness Center. This full-time role starts at the initial contact point with members and guests, handling scheduling, information sharing, and clerical duties in a premium resort setting.

You will greet guests, coordinate services, and support the Wellness team while maintaining a clean, welcoming environment that reflects the Cliffs standards of service.

Qualifications

• High school diploma required and ability to interact professionally with members and guests.
• Proficiency in basic office software and willingness to learn the wellness center systems.
• Strong communication, organizational and multitasking abilities are essential.

Responsibilities

• Answer all incoming calls in a professional and pleasant manner
• Assist with providing Wellness schedule information to members, guests, and associates
• Schedule fit tests, massages, and other services
• Greet all guests entering the Wellness Center in a timely and personable manner
• Provide clerical support to the team when needed
• Assist with general housekeeping to maintain cleanliness standards

Skills

Customer service

Phone etiquette

Multitasking

Communication

Education

High School Diploma

Tools

Microsoft Word

Access

Outlook Express

Job description

The Cliffs invites applications for a Front Desk Coordinator - Wellness at the Arden Wellness Center. This full-time role starts at the initial contact point with members and guests, handling scheduling, information sharing, and clerical duties in a premium resort setting.

You will greet guests, coordinate services, and support the Wellness team while maintaining a clean, welcoming environment that reflects the Cliffs standards of service.