Front Desk Coordinator - Wellness

Cliffs Club Services, Llc; Royal Pines (NC); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Knowledgeable management team

Employee appreciation events

Job summary

The Cliffs invites applications for a Front Desk Coordinator - Wellness at the Arden Wellness Center. This full-time role starts at the initial contact point with members and guests, handling scheduling, information sharing, and clerical duties in a premium resort setting.

You will greet guests, coordinate services, and support the Wellness team while maintaining a clean, welcoming environment that reflects the Cliffs standards of service.

Qualifications

• High school diploma required and ability to interact professionally with members and guests.
• Proficiency in basic office software and willingness to learn the wellness center systems.
• Strong communication, organizational and multitasking abilities are essential.

Responsibilities

• Answer all incoming calls in a professional and pleasant manner
• Assist with providing Wellness schedule information to members, guests, and associates
• Schedule fit tests, massages, and other services
• Greet all guests entering the Wellness Center in a timely and personable manner
• Provide clerical support to the team when needed
• Assist with general housekeeping to maintain cleanliness standards

Skills

Customer service

Phone etiquette

Multitasking

Communication

Education

High School Diploma

Tools

Microsoft Word

Access

Outlook Express

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Coordinator - Wellness

FT Full-Time 04 Walnut Cove, Arden, NC, US

FRONT DESK COORDINATOR - WELLNESS

From cascading mountains to crystal lakes, warm summer days and cool winter nights, the beautiful scenery welcomes you to the Carolinas. The Cliffs is comprised of seven luxury communities. Each has their own personality, but is equal in beauty, prestige, and opportunity. The only thing better than the views are the people. Our leaders are focused on the growth and development and growth of our employees, our gracious and kind, and our co-workers make coming to work something to look forward to. Once you visit you will understand why employees love being a part of The Cliffs family!

The Front Desk Coordinator will serve at the initial point of contact for the Wellness Center

JOB DUTIES:

• Answer all incoming calls in a professional and pleasant manner
• Assist with providing Wellness schedule information to members, guests, and associates
• Schedule fit tests, massages, and other services
• Greet all quests entering the Wellness Center in a timely and personable manner
• Provide clerical support to team when needed
• Assist with general housekeeping to maintain cleanliness standards

BACKGROUND/EXPERIENCE:

• High School Diploma Required
• Proficient in Microsoft Word, Access, Outlook Express
• Ability to work in fast-paced environment
• Ability to multi-task
• Ability to work well with people on the phone and face to face

PHYSICAL REQUIREMENTS:

• Must be able to stand throughout a workday.
• Must be able to lift to 40 pounds
• Must be flexible in schedule to accommodate member arrival and departure patterns

THE CLIFFS BENEFITS:

• A knowledgeable and passionate management team that leads by example
• Employee appreciation parties and team building events