Wellness Center: Fitness Floor Concierge

Power Wellness; Winchester (VA); On-site; USD 21,000 - 22,000; Part time

Job summary

Power Wellness manages Valley Health Wellness and Fitness Center. The part-time Fitness Assistant provides top customer service, maintains order and safety on the fitness floor, and assists members with needs.

Responsibilities include scheduling fitness assessments and orientations, offering basic fitness instruction, responding to medical emergencies with AED, and supporting member retention and ancillary services promotion. The role emphasizes safety, teamwork, and professional conduct.

Qualifications

• High School diploma or GED required.
• Enrolled in a health-related, exercise science, kinesiology, or physical education program and working towards a bachelor's degree preferred.
• Prior work experience or an internship in the fitness industry required.
• Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner.
• CPR/AED certification required within 90 days of hire (provided by Power Wellness).
• Nationally recognized NCCA accredited certification preferred.
• Certification for some specialty group exercise class instruction is required as needed.
• Ability to lift 45 pounds.

Responsibilities

• Oversee all interactions on the fitness floor and maintain a safe environment for all members and guests of the center.
• Schedule all appointments for fitness assessments, orientations and follow up appointments complying with established protocols.
• Provide fitness floor supervision, orientations and basic exercise instruction for members and guests.
• Arrive as first responder to all medical emergencies with urgency, bringing AED and additional first aid supplies. Complete incident report for all medical emergencies.
• Assist in the planning and implementation of member retention programs.
• Promote and effectively sell all ancillary services including, but not limited to personal training, medically integrated programs, wellness coaching and nutrition services.
• Maintain knowledge of all events and activities within the center.
• Perform facility rounds every 30-60 minutes including monitoring of all pool, locker rooms and fitness related areas.
• Perform opening and closing procedures on weekdays, weekends and holidays as scheduled.
• Maintain cleanliness of fitness areas and equipment, inspect equipment and upholstery and report any required maintenance or repair, removing the equipment from service until maintenance is completed.

Skills

Customer service

Interpersonal skills

Communication skills

Multi-tasking

Proficient computer skills

Education

High School diploma or GED

Tools

CPR/AED certification

Job description

Power Wellness manages Valley Health Wellness and Fitness Center. The part-time Fitness Assistant provides top customer service, maintains order and safety on the fitness floor, and assists members with needs.

Responsibilities include scheduling fitness assessments and orientations, offering basic fitness instruction, responding to medical emergencies with AED, and supporting member retention and ancillary services promotion. The role emphasizes safety, teamwork, and professional conduct.