Wellness & Athletics Front Desk Associate

Jonathan Club; Los Angeles (CA); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

The Town Club in Downtown Los Angeles is seeking a Desk Clerk to support Athletics & Wellness operations on the 5th floor. You will greet members, answer questions, handle reservations, and keep the desk area organized while ensuring compliance with club policies.

The role requires familiarity with fitness-related environments, strong computer skills, and the ability to work on-site. CPR/First-Aid certifications are preferred, with a focus on providing exceptional member services.

Competenze

• Familiarity with Athletics and Wellness-related areas (Sports, Health, Fitness).
• Computer knowledge is a must – typing incident reports and checking the Member Database.
• Ability to recollect and quickly retrieve dates, names, times and other data.
• Ability to maintain good relationships with staff, Members and guests.
• Ability to focus and maintain attention to performance of tasks despite interruptions.
• Must be proactive and display initiative in daily operations.
• Familiar with equipment in the Cardio Strength Room.
• Current CPR/First-Aid and Defibrillator Certifications (Preferred).

Mansioni

• Assist members with questions/issues and provide high quality member services.
• Open/close the 5th floor facility and locker rooms as needed.
• Provide amenities to Locker Room attendants and coordinate orders as required.
• Oversee Cardio-Strength Room activities, staff movement and equipment use.
• Arrange locker rentals/cancellations and facility tours.
• Monitor membership information and enforce Club Policy.
• Assist members, guests, and cardholders with facility policies.
• Report incidents and maintenance issues to the Operations Manager.
• Maintain desk area efficiency and esthetic appearance.
• Be available to cover shifts and support events or wellness programs.

Conoscenze

Member services

Computer literacy

Data retrieval

Interpersonal skills

Incident reporting

CPR/First-Aid (Preferred)

Strumenti

POS System

Incident reports software

Descrizione del lavoro

The Town Club in Downtown Los Angeles is seeking a Desk Clerk to support Athletics & Wellness operations on the 5th floor. You will greet members, answer questions, handle reservations, and keep the desk area organized while ensuring compliance with club policies.

The role requires familiarity with fitness-related environments, strong computer skills, and the ability to work on-site. CPR/First-Aid certifications are preferred, with a focus on providing exceptional member services.