Wellness Associate - Part Time

TerrAscend; Thorndale (PA); On-site; USD 20,664 - 27,552; Part time

Job summary

TerrAscend is seeking a Part-time Wellness Associate in Thorndale, PA. This role involves providing excellent service to patients, assisting with cannabis recommendations, and educating customers on product benefits. A background in customer service and flexibility regarding work hours, including evenings and weekends, is essential.

Physical demands include standing, walking, and lifting. The position requires a friendly and professional demeanor in a diverse team environment, ensuring a compassionate approach to clients and caregivers.

Qualifications

• Must meet age requirements as determined by the Department of Health.
• At least one year of customer service or retail experience preferred.
• Cannabis experience is a plus.

Responsibilities

• Provide compassionate customer service to patients and caregivers.
• Assist patients with cannabis recommendations.
• Educate customers on product benefits.
• Receive and log inventory shipments.
• Enter sales data into POS systems.

Skills

Customer service

Flexibility in scheduling

Teamwork

Cannabis knowledge

Job description

Part‑time Wellness Associate – Location: Thorndale, PA – Hours: 9am‑8pm Monday‑Saturday, 11am‑5pm Sunday – Must be available nights, weekends, and some holidays.

Responsibilities

• Provide compassionate, friendly, and professional customer service to patients and caregivers.
• Assist patients with cannabis recommendations, including product selection, affects, potency, dosing, methods of consumption, and administration.
• Educate customers on product benefits (e.g., Kind Tree products).
• Receive inventory shipments and log products.
• Enter sales data into POS and tracking systems.
• Maintain strong situational awareness and emotional intelligence while working within a diverse team.

Qualifications

• Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission.
• At least one year of customer service, retail, or related experience preferred.
• Cannabis experience a plus.
• Flexibility regarding work schedule, including evenings, weekends, and holidays.
• Ability to work well within a team environment.

Physical Requirements

• Stand constantly.
• Walk frequently.
• Reach and twist/turn with hands and arms.
• Climb or balance and stoop, kneel, crouch or crawl.
• Frequently lift and/or move up to 20 pounds.
• Occasionally lift and/or move up to 50 pounds.
• Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and focus.

Background Check

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific state in which the employee is hired.

EEO Statement

TerrAscend evaluates employees and applicants based on qualifications, skills, and ability to perform duties. TerrAscend is an equal opportunity employer and prohibits discrimination based on race, color, religion, creed, gender, pregnancy, age, national origin, disability, genetic information, sexual orientation, gender identity, or any other consideration protected by law.

This employer participates in E-Verify.