Wellness Associate - Part Time

Renew Cannabis Co.; Phillipsburg (NJ); On-site; USD 18,184 - 25,898; Part time

Job summary

Renew Cannabis Co. in Phillipsburg, NJ, is seeking a dedicated individual to assist patients with cannabis recommendations, product selection, and provide exceptional customer service. Ideal candidates will have experience in customer service and must meet state age requirements.

Responsibilities include managing patient records and ensuring compliance with state regulations, while maintaining a comprehensive knowledge of products. The position requires flexibility in scheduling, including the ability to work evenings and weekends.

Qualifications

• Minimum one year of customer service or retail experience preferred.
• Must meet age requirements set by state regulation.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Assist patients with product selection and cannabis recommendations.
• Manage patient records and ensure compliance with regulations.
• Provide excellent customer service and maintain product knowledge.

Skills

Customer service

Cannabis knowledge

Teamwork

Flexibility

Job description

Founded in San Francisco in 2011, The Apothecarium operates cannabis retail stores across California, Pennsylvania, Maryland, and New Jersey.

Responsibilities

• Assist patients, caregivers and customers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration.
• Management of patient records through the systems.
• Maintain thorough product knowledge and answer concerns and/or questions promptly and efficiently, referring to a dispensary healthcare practitioner or management team when appropriate.
• Maintain knowledge of state regulatory requirements and guidelines.
• Provide excellent customer service practices to deliver a distinctive and delightful customer/patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and ensure patient/customer confidentiality and security.
• Develop and maintain strong relationships with patients, caregivers and customers by anticipating needs.
• Follow established policies and procedures for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines.
• Complete the required state mandated training program.
• Any other tasks assigned by Management.

Requirements

• Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission
• At least one (1) year of customer service, retail, or related experience preferred
• Cannabis experience a plus
• Must be flexible regarding work schedule, including evenings, weekends, and holidays
• Ability to work well within a team environment

$16 - $16 an hour

Physical Requirements

• Stand constantly
• Walk frequently
• Reach and twist/turn with hands and arms
• Climb or balance and stoop, kneel, crouch or crawl
• Frequently lift and/or move up to 20 pounds
• Occasionally lift and/or move up to 50 pounds
• Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus

Background Check Requirement

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.

E-Verify Participation

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, the employer is required to give written instructions and an opportunity to contact the Department of Homeland Security or Social Security Administration to resolve the issue. E-Verify is used once a job offer is accepted and the Form I-9 is completed.

EEO Statement

At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants. TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

Disclaimer

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

External Recruiting Agency Policy

TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend.