Wellness Associate - Part Time

Terrascend; Allentown (Lehigh County); On-site; USD 18,184 - 25,898; Part time

Job summary

TerrAscend is looking for a part-time Wellness Associate in Allentown, PA to deliver compassionate and professional customer service at The Apothecarium dispensary. The role involves assisting patients with cannabis recommendations and providing education on product selection.

Ideal candidates should have customer service experience, be flexible with scheduling, and work well in a team environment. If you're passionate about helping others, join us for a rewarding career in a supportive environment.

Qualifications

• Must meet age requirements for the state.
• At least one (1) year of customer service, retail, or related experience preferred.
• Ability to work well within a team environment.
• Flexible regarding work schedule, including evenings, weekends, and holidays.

Responsibilities

• Provide personalized, one‑on‑one consultations to patients.
• Educate patients on product selection, potency, dosing, and consumption methods.
• Maintain a welcoming and professional environment.
• Collaborate with team members to ensure excellent customer service.

Skills

Customer service experience

Cannabis knowledge

Teamwork

Job description

About The Apothecarium

Founded in San Francisco in 2011, The Apothecarium has grown into a trusted, award‑winning cannabis retail brand with locations across California, Pennsylvania, Maryland, and New Jersey.

We’re known for modern, welcoming spaces, emphasis on education, and unmatched customer service. Whether you’re new to cannabis or a seasoned consumer, our highly trained cannabis associates provide one‑on‑one consultations to help you find the products that best meet your needs.

Role Overview

We’re looking for a part‑time Wellness Associate to provide compassionate, friendly, and professional customer service to our patients. The Wellness Associate will assist patients and caregivers with cannabis recommendations, guiding them through product selection, affects, potency, dosing, methods of consumption, and administration. Night and weekend availability is required.

Location

Allentown, PA - On‑site at The Apothecarium dispensary.

Salary

$16 – $16 per hour.

Responsibilities

• Provide personalized, one‑on‑one consultations to patients.
• Educate patients on product selection, potency, dosing, and consumption methods.
• Maintain a welcoming and professional environment.
• Collaborate with team members to ensure excellent customer service.

Requirements

• Must meet age requirements for the state.
• At least one (1) year of customer service, retail, or related experience preferred.
• Cannabis experience is a plus.
• Flexible regarding work schedule, including evenings, weekends, and holidays.
• Ability to work well within a team environment.

Physical Requirements

• Stand constantly.
• Walk frequently.
• Reach and twist/turn with hands and arms.
• Climb or balance; stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 20 pounds.
• Occasionally lift and/or move up to 50 pounds.
• Vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus.

EEO Statement

At The Apothecarium, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. The Apothecarium is committed to ensuring equal employment opportunities for all employees and applicants. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, or any other protected characteristic.