Wellness Associate - Part Time

Lever, Inc.; Northern (KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

TerrAscend Corp.'s Apothecarium Thorndale dispensary is seeking a part-time Wellness Associate to provide compassionate customer service as patients select cannabis products, discuss effects, potency, dosing, and consumption methods.

This on-site role requires night and weekend availability; you'll process transactions, receive shipments, and log sales data in POS and tracking systems while collaborating with a diverse team in a fast-paced environment.

Qualifications

• At least 1 year of customer service/retail experience.
• Cannabis experience is a plus.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Assist patients with cannabis recommendations and product selection.
• Explain effects, potency, dosing, and methods of consumption.
• Log sales data into POS and tracking systems.
• Receive inventory shipments and maintain accurate stock.

Skills

Customer service

Retail experience

Teamwork

Flexibility

Tools

POS systems

Inventory handling

Job description

TerrAscend Corp. is a leading TSX-listed company with operations across North America, including Pennsylvania, New Jersey, Maryland, Ohio, and California through TerrAscend Growth Corp., as well as retail operations in Canada.

TerrAscend operates The Apothecarium and other dispensary retail locations, along with scaled cultivation, processing, and manufacturing facilities across its core markets. Our portfolio includes well-known brands such as The Apothecarium, Cookies, Kind Tree, Legend, State Flower, Wana, Cuue, One, and Valhalla.

It’s a Joint Effort

We believe that How We Work Together Matters. Our priority is to assemble a team that believes not just in what we do but how and why we do it. Our most successful team members know that being of service to our patients, our customers, and each other is what separates us from other organizations. Our continued success is dependent upon bringing together the brightest minds in business with best‑in‑class cultivation and elevated patient and customer experiences, so we continue to set the standard for the industry.

Sound like weed be a good fit? Here’s where you come in.

Our next part‑time Wellness Associate will provide compassionate, friendly, and professional customer services to our patients. Wellness Associates assist our patients and caregivers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration. Night and Weekend availability is required for this role.

To Be Blunt

You will be challenged to work tactically to do to service our patients with care and efficiency.

One minute you will be educating a customer on the benefits of a Kind Tree product

The next minute you will be receiving a new inventory shipment

And the next minute logging sales data into our POS and tracking systems.

Regardless of the task, it’s critical you have strong situational awareness and EQ as you’ll work within a diverse team in the organization

Where you’ll be planted

This position will be on‑site in our Thorndale, PA Apothecariumdispensary. Our hours of operation are 9am - 8pm Monday‑Saturday and 11am-5pm Sunday. This role will require availability during nights, weekends, and some holidays.

Why TerrAscend?

Join a growing, fast‑paced organization where your work makes an impact. At TerrAscend, you'll have opportunities to grow your career, collaborate with talented teams, and help shape what's next as our business continues to evolve.

What We're High On (Requirements):

• Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission
• At least one (1) year of customer service, retail, or related experience preferred
• Cannabis experience a plus
• Must be flexible regarding work schedule, including evenings, weekends, and holidays
• Ability to work well within a team environment

Working Conditions

This position may require the ability to perform essential functions that include, but are not limited to, standing, walking, bending, reaching, and lifting. Team members may need to lift and move items, e.g., product packages, display cases, cash registers, or inventory boxes, weighing up to 50 pounds, with or without reasonable accommodation.

The role may also require visual abilities to accurately handle transactions, verify product information, and maintain inventory, as well as manual dexterity for handling cash, operating point‑of‑sale systems, and organizing products. Employees may be required to remain on their feet for extended periods and perform repetitive hand or arm movements with or without reasonable accommodation.

EEO Statement

TerrAscend is an equal opportunity employer. At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. In accordance with applicable law, we prohibit discrimination based on sex, race, color, religion, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, veteran status, or any other consideration protected by federal, state or local laws.

Disclaimer

This job description is not an employment agreement or contract. The Company has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

TerrAscend participates in E-Verify.

Please review the E-Verify Participation Notice and Right to Work Notice, available in English and Spanish.

E-Verify Participation Notice: https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

Right to Work Notice: https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

Statement on External Recruiting Agencies

TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend.