Wellness Associate

Degree Wellness; Wisconsin; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly pay + commission on membership

Complimentary membership and 50% off  

Career growth in a positive team

Job summary

Degree Wellness seeks a friendly Wellness Associate to welcome guests and guide them through therapies like cryotherapy, red light, and IV drips. You’ll create a warm first impression and support members on their wellness journey.

Responsibilities include educating guests, advising on self-care routines, handling scheduling, phone inquiries, and POS transactions, while keeping the studio pristine and inviting. This is a front-line role focused on service excellence and community.

Qualifications

• Customer-focused service experience and a friendly demeanor.
• Experience in retail or sales helps with memberships.
• Interest in wellness and helping others is essential.
• Comfort with POS, scheduling, and phone systems.

Responsibilities

• Greet guests with positivity and professionalism, setting the tone for an exceptional experience.
• Educate members about services and recommend tailored self-care routines.
• Convert first-time guests into loyal members through consultative sales.
• Manage scheduling, handle phone inquiries, and process POS transactions.
• Keep the studio pristine, reset rooms, restock, and maintain a calming vibe.
• Support member retention with follow-up and personal touches.
• Collaborate with the team to create an energized, mission-driven environment.

Skills

Customer service

Retail sales

Sales mindset

Communication

Wellness interest

Tools

POS systems

Scheduling software

Phone systems

Job description

Job Description

Do you have a passion for helping others and a drive to deliver standout service? Join Degree Wellness as a Wellness Associate and become the welcoming face that empowers our members to feel, look, and be their best selves. You’ll create a warm first impression, guide guests through leading-edge therapies (like cryotherapy, red light, and IV drips), and inspire commitment to wellness journeys that truly make a difference.

What You’ll Do:

• Greet guests with positivity and professionalism, setting the tone for an exceptional experience.
• Educate members about our services and recommend tailored self-care routines.
• Convert first-time guests into loyal members through confident, consultative sales.
• Manage scheduling, phone inquiries, and point-of-sale transactions with precision.
• Keep our studio pristine and welcoming—reset rooms, restock, and ensure a calming vibe.
• Support member retention with follow-up and personal touches that build community.
• Collaborate with your team to create an energized, mission-driven environment.

You Bring:

• 6+ months of customer service, retail, or sales experience.
• Friendly, enthusiastic energy and genuine interest in wellness.
• Tech-savvy with scheduling, phone, and POS systems.
• Flexibility for evenings/weekends.
• A sales mindset with a member-first approach.

Perks:

• Hourly pay + commission on membership sales.
• Complimentary membership and 50% off injectables.
• Career growth in a positive, purpose-led team.

Company Description

Degree Wellness is a wellness lounge that offers multiple innovative treatments and technologies all under one roof. Our clients leave looking good and feeling great! Our unique services allow our members to take advantage of different treatments every time they visit.
Best of all: everything we do is all natural and non-invasive!