Wellness Associate

Beem Light Sauna; North Carolina; On-site; USD 32,000 - 42,000; Full time

Job summary

Beem Light Sauna is seeking a Wellness Sales Associate to drive membership sales and deliver outstanding customer service in a fast-paced studio environment. You will promote infrared sauna and related therapies, greet members, and host community events.

The role includes lead management, front-desk duties, and maintaining a clean, welcoming studio. Ideal candidates bring sales or service experience, strong communication, and a proactive work ethic to foster a vibrant membership community and

Qualifications

• Experience in sales or customer service.
• Ability to engage community and represent the brand.
• Reliable, proactive and strong work ethic.

Responsibilities

• Ambassador for beem Light Sauna; grow revenue via memberships and programs.
• Explain science, technology, and benefits of Infrared sauna, chromotherapy, Red Light therapy, and memberships.
• Greet members and ensure an outstanding visit experience.
• Host studio events and community outreach programs.
• Ensure compliance with beem Business Policies and contribute to a high-energy membership culture.
• Model the company mission, vision and values.
• Sell products and services; promote promotions and opportunities.
• Manage lead tasks during shifts.
• Light cleaning and sauna refresh between appointments.
• Follow front desk processes: check-in, inquiries, guest registration, cash handling, delinquent accounts, care calls, change requests, new membership agreements.
• Provide top-notch service and maintain customer communication via in-person and automated channels.

Skills

Membership sales

Customer service

Lead management

Event hosting

Brand ambassador

Cash handling

Job description

Job Description

The Wellness Sales Associate position is responsible for membership sales, customer service, and maintenance of a clean studio environment. This person is reliable, exhibits a strong moral fiber, possesses a positive attitude and solid work ethic.

Job Description

Primary Responsibilities

• The Wellness Sales Associate is an ambassador in the community for beem™ Light Sauna and seeks to grow the brand through membership sales and other programs that drive revenue
• Understand and speak to the science, technology, and benefits of Infrared sauna, chromotherapy, Red Light therapy and the value of having a beem™ Light Sauna Membership
• Responsible for greeting members and ensuring everything about their visit is outstanding
• Host studio events and community outreach programs
• Compliance and adherence to the beem™ Business Policies for daily site operations Contribute to a high-energy, fun, and engaged membership culture at the studio through promotions, events and brand recognition
• Model our mission, vision and values leading by example
• Have extensive knowledge of and promote products and services, selling packages/memberships and sharing of promotional opportunities
• Responsible for all lead management tasks required during shift
• Light cleaning and sauna ‘refresh’ between appointments
• Ensure that all front desk systems are followed such as proper member check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change requests, new membership agreements, etc.
• Provide consistent, top-notch service and maintain the highest level of customer service in person and through external communication cycles and automated marketing systems