Well-Being Center Admin Specialist | Hybrid & Evening Shift

OhioHealth; Columbus (OH); Hybrid; USD 25,000 - 30,000; Full time

Job summary

OhioHealth Well-Being Center is seeking an Office Specialist to support EAP, Mindfulness Program, and Provider Well-Being. You will handle the Well-Being Connection and incoming emails, provide resource information to associates, providers, and leaders, and connect callers in distress with a clinician.

You will register, schedule, and check in appointments for Well-Being Center services. Supports administrative operations including patient registration, data entry, insurance verification,

Qualifications

• High School diploma or GED required.
• 1–2 years secretarial experience in health care or medical office advantageous.
• Knowledge of insurance, registration or billing processes and medical terminology.
• Demonstrated customer service and telephone skills.
• Basic word processing and spreadsheet software knowledge.

Responsibilities

• Confirm patient demographic information.
• Verify insurance.
• Provide great customer service.
• Collect Co-pays.
• Education of Insurance and Billing.
• Responsible for patient registration and data entry.
• Answers telephone and directs calls appropriately.
• Greets customers and patients.

Skills

Customer service

Telephone skills

Word processing

Spreadsheet skills

Insurance knowledge

Medical terminology

Secretarial experience

Education

High School or GED

Job description

OhioHealth Well-Being Center is seeking an Office Specialist to support EAP, Mindfulness Program, and Provider Well-Being. You will handle the Well-Being Connection and incoming emails, provide resource information to associates, providers, and leaders, and connect callers in distress with a clinician.

You will register, schedule, and check in appointments for Well-Being Center services. Supports administrative operations including patient registration, data entry, insurance verification,