Hybrid Evening Office Specialist - Well-Being Center

OhioHealth; United States; Hybrid; USD 22,000 - 30,000; Full time

Job summary

OhioHealth is seeking an Office Specialist for the Well-Being Center to support the Employee Assistance Program, Mindfulness Program, and Provider Well-Being. You will handle incoming calls and emails, provide resource information, connect distressed callers with a clinician, and manage patient registration and scheduling for Well-Being Center services.

The role requires strong customer service, data entry accuracy, basic word processing, and familiarity with insurance and billing processes.

Qualifications

• Demonstrated customer service and telephone skills.
• Knowledge of basic word processing and spreadsheet software.
• Knowledge of insurance, registration or billing processes and medical terminology.
• 1-2 years of secretarial experience in health care or medical office.

Responsibilities

• Verify and update patient demographics.
• Verify insurance information.
• Answers telephone and directs calls.
• Greet customers and patients.
• Register and schedule appointments for Well-Being Center services.

Skills

Customer service

Telephone skills

Data entry

Medical terminology

Education

High School diploma or GED

Tools

Word processing

Spreadsheet software

Billing software

Job description

OhioHealth is seeking an Office Specialist for the Well-Being Center to support the Employee Assistance Program, Mindfulness Program, and Provider Well-Being. You will handle incoming calls and emails, provide resource information, connect distressed callers with a clinician, and manage patient registration and scheduling for Well-Being Center services.

The role requires strong customer service, data entry accuracy, basic word processing, and familiarity with insurance and billing processes.