Office Supervisor

OhioHealth; Columbus (OH); On-site; USD 50,000 - 65,000; Full time

Job summary

OhioHealth Well-Being Center is seeking an experienced supervisor to oversee daily department operations and manage office staff and processes. You will supervise patient scheduling, admissions, and daily charges while ensuring safety, quality, and efficiency under the Well-Being Center.

The role requires strong communication, prioritization, and leadership capabilities, with prior supervisory experience in a medical setting being highly valued. Day shift, full-time position.

Qualifications

• High School or GED (Required).
• Proficient in Microsoft Office; excellent communication.
• 1–2 yrs as team leader or supervisor; 6+ yrs related experience, preferably in medical setting.

Responsibilities

• Supervises office staff including registration, clerical, administrative roles.
• Manages workflow and delegates duties.
• Assists manager with interviewing, hiring, training, and performance evaluations.
• Provides leadership, direction and coaching to staff.
• Trains new office staff and oversees payroll/time sheets as needed.

Skills

Leadership

Communication

Time management

Education

High School or GED

Tools

Microsoft Office

Job description

Department Well-Being Center

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.

Job Description Summary This specific position will work within OhioHealth Well-Being Center and will report to the Manager, Well-Being Operations. This position is responsible for overseeing the processes of the department on a daily basis and to ensure effective operations.

Responsibilities And Duties 50+% Supervision 1. Supervises office staff may include positions such as registration, clerical, administrative, unit coordinator, etc. 2. Manages workflow and delegates duties. 3. Assists manager with interviewing, hiring, training, and performance evaluations. 4. Provides leadership, direction and coaching to staff to help reach potential. 5. Trains new office staff. 6. Assists manager with daily operational needs as required. 7. Attends meetings in absence of manager. 8. Acts as resource and/or escalation point for staff, physicians, employees and managers. 9. If not maintaining/processing time sheets/payroll, oversees it. Administration 1. Coordinates and assists with office staff functions such as: scheduling patient appointments, physician coverage, answering phones, completing patient intakes, calling to confirm appointments and entering daily patient charges. 2. May have responsibility for maintaining a database, project s or program s on an ongoing basis. 3. May be responsible for report generation. 4. Performs miscellaneous other duties as requested.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications High School or GED (Required)

Additional Job Description Proficient knowledge of Microsoft Office programs (Word, Excel, PowerPoint, etc. ). Excellent communication skills. Ability to prioritize multiple tasks. 1 2 yrs. related Experience as Team Leader or supervisor with 6 yrs. progressive, related Experience , preferably in a medical setting.

Work Shift Day

Scheduled Weekly Hours 40

Department Well-Being Center

Join us!

• if your passion is to work in a caring environment
• if you believe that learning is a life-long process
• if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment