Receptionist

Asheville Jewish Community Center; Asheville (NC); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Paid holidays

Counseling via EAP

Aquatics center membership

80-year community service

Job summary

The Asheville Jewish Community Center is seeking a part-time Receptionist to manage the main reception desk, connect members to programs, and maintain security and a welcoming atmosphere. This role emphasizes excellent customer service, adherence to security protocols, and active engagement with community members.

You will cross-sell programs, answer calls, monitor the lobby, and ensure a tidy, secure front desk. This position offers diverse interactions within a long-standing community hub.

Qualifications

• High School Diploma or equivalent preferred.
• Ability to lift and move packages up to 40lbs and sit for prolonged periods of time.

Responsibilities

• Coordinate welcome activities for Asheville Jewish Community; prepare newcomer packets and provide information about Jewish Asheville to newcomers.
• Actively cross-sell JCC programs and services (preschool, camp, afterschool, aquatics, adults, volunteer opportunities, fundraising events).
• Answer incoming phone calls promptly, warmly, and helpfully; route messages appropriately.
• Visually monitor front door ingress/egress; warmly welcome members and families, assess visitors, and deny access to anyone of concern.
• Keep the main lobby and reception desk neat and clutter-free.

Skills

Customer service

Cross-selling

Communication

Education

High School Diploma or equivalent

Job description

Reports To: Jewish Lifelong Engagement Director
Department: Facilities & Security
FLSA Classification: Part-Time, Non-Exempt
Pay Rate (Hourly): $16.00

Schedule: 10–20 Hours

Overview

The Receptionist performs the administrative, financial, and security functions of the JCC's main reception desk. The Receptionist connects JCC members and community members to all of the JCC's programming, services, and engagement opportunities. The Receptionist supports the mission of the JCC by maintaining excellent customer service, following security protocol, and ensuring that every individual contacting the JCC receives a warm welcome, as well as encouragement and support to further engage with the JCC.

What You'll Do

• Coordinate Asheville Jewish Community welcome activities; including preparing newcomer packets and providing information and resources about Jewish Asheville to newcomers
• Actively cross-sell JCC programs and services (ex. preschool, camp, afterschool, aquatics, adults, volunteer opportunities, fundraising events)

Actively cross-sell Jewish Asheville organizations and services

Answer incoming phone calls in a prompt, welcoming, and helpful manner. Connect callers and route messages appropriately

Visually monitor front door ingress/egress, warmly welcoming members and families, carefully assessing visitors who the receptionist does not recognize, and denying access to anyone who raises concern

• Ensure that the main lobby and reception desk are neat and clutter-free

What We're Looking For

• High School Diploma or equivalentpreferred
• Ability to lift and move packages up to 40lbs and sit for prolonged periods of time

Why You'll Love Working Here

• (1) paid holidays on scheduled workdays
• (2) free, confidential counseling services through our Employee Assistance Plan
• (3) membership at our state-of-the-art aquatics center
• (4) inclusion in a warm and welcoming center that has served the community for more than 80 years.

The full job description will be provided during the interview process.