Welcoming After-School Front Desk Coordinator (3–6pm)

San Francisco School; San Francisco (CA); Hybrid; USD 30,000 - 39,000; Part time

Job summary

The San Francisco School is seeking an Extended Day Front Desk Coordinator for the 3:00–6:00pm window, 40% part time. You will be the first point of contact for families, students, and staff during Extended Day and help ensure welcoming daily operations.

This role requires calm under pressure, exceptional organization, and a warm, solution-oriented approach as you coordinate attendance, dismissal, and registration while supporting a safe, inclusive school community.

Qualifications

• Demonstrates strong interpersonal skills and the ability to create a welcoming environment for students, families, and staff.
• Communicates clearly and professionally in person, over email, and by phone.
• Maintains discretion and handles sensitive information with confidentiality.
• Applies problem-solving skills and sound judgment in a fast-paced environment.
• Exhibits strong organizational skills and attention to detail.

Responsibilities

• Greets students, families, and visitors with warmth and professionalism.
• Serves as a central point of communication during Extended Day hours.
• Answers phones, responds to inquiries, and receives mail and deliveries.
• Monitors building access, greets and screens visitors, and supports campus safety.
• Ensures safe, accurate, and efficient dismissal for Extended Day and after-school programs; verifies authorized pickups.
• Maintains attendance records and Extended Day rosters; supports schedules, enrollments, and logistics.
• Operates registration platforms and internal systems; ensures accuracy of student/program information.
• Communicates with families in a timely, clear, and supportive manner; assists with scheduling questions and daily logistics.
• Collaborates with Extended Day and school staff; provides coverage and supports special events and early dismissals.

Skills

Interpersonal skills

Clear communication

Organizational skills

Calm under pressure

Confidentiality

Google Suite

Team player

Cultural competency

Tools

Google Suite

Job description

OVERVIEW

The San Francisco School is seeking a warm, organized, and highly responsive Extended Day Front Desk Coordinator (40% part time position from 3:00-6:00pm) to support our after-school programs. This role serves as the first point of contact for families, students, and staff during Extended Day and plays a key role in ensuring safe, smooth, and welcoming daily operations. The ideal candidate is calm under pressure, detail-oriented, and thrives in a fast-paced, people-centered environment.

KEY RESPONSIBILITIES

Reporting to the Director of Auxiliary Programs and working closely with the Extended Day team and School Day Front Desk Manager, responsibilities include:

Front Desk and Community Presence

• Greets students, families, and visitors with warmth and professionalism
• Serves as a central point of communication during Extended Day hours
• Answers phones, responds to inquiries, and receives mail and deliveries
• Serves as a key point of entry and supervision during Extended Day hours, including monitoring building access, greeting and screening visitors, and supporting overall campus safety

Student Safety and Dismissal Coordination

• Ensures safe, accurate, and efficient dismissal for all Extended Day and after-school programs
• Verifies authorized pickups and communicates changes clearly with staff
• Maintains consistent dismissal procedures

Program Operations and Systems Support

• Maintains daily attendance records and Extended Day rosters
• Supports coordination of schedules, enrollments, and program logistics
• Uses and helps manage registration platforms (e.g., Homeroom) and internal systems
• Ensures accuracy and organization of student and program information

Family Communication and Support

• Communicates with families in a timely, clear, and supportive manner
• Helps troubleshoot scheduling questions, registration issues, and daily logistics
• Partners with families to support a smooth Extended Day experience

Team and Operational Support

• Collaborates with Extended Day and school staff
• Communicates key updates and supports the daily program flow
• Provides coverage support, including subbing, as needed
• Assists with special events, early dismissals, and school-wide coordination

QUALIFICATIONS

• Demonstrates strong interpersonal skills and the ability to create a welcoming, supportive environment for students, families, and staff
• Communicates clearly and professionally in person, over email, and by phone
• Maintains discretion and handles sensitive information with confidentiality
• Applies problem-solving skills and sound judgment in a fast-paced environment
• Exhibits strong organizational skills and attention to detail
• Effectively manages multiple priorities while remaining calm under pressure
• Is proficient in Google Suite and open to learning school-specific systems and registration platforms
• Works collaboratively as part of a team and contributes to a positive work environment
• Demonstrates cultural competency and a commitment to fostering an inclusive community