Welcome Team Receptionist - Bilingual

One Community Health; White Salmon (WA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

PTO 200h/yr

6 paid holidays

EAP

LifeMart discounts

401k plan

Job summary

One Community Health in White Salmon, Washington, is seeking a detail-oriented Welcome Team Receptionist to support patient registration, appointment scheduling, and front desk duties at the White Salmon clinic.

The role requires bilingual English/Spanish, friendly customer service, multitasking in a fast-paced environment, and proficiency with Microsoft Office applications; schedule is Tuesday through Saturday, 9 AM to 6 PM; starting pay is $23.00–$23.75 per hour, with a $0.75 bilingual

Qualifications

• Bilingual in English and Spanish required.
• Experience in a customer service setting.
• Proficiency with Microsoft Office (Word/Excel/Outlook).
• Comfortable multitasking in a fast-paced environment.
• Effective communication skills and handling multi-line telephones.

Responsibilities

• Perform patient registration, including checking patients in and obtaining demographic and billing/insurance information.
• Schedule and confirm appointments, ensuring efficiency and accuracy.
• Receive patient payments and maintain accurate records.
• Answer and screen telephone calls, delivering messages promptly.

Skills

Bilingual English/Spanish

Customer service

MS Office

Multitasking

Communication skills

Phone system

Education

High school diploma or GED

Tools

MS Word

MS Excel

Outlook

Job description

Career Opportunities with One Community Health

Careers At One Community Health

Current job opportunities are posted here as they become available.

One Community Health (OCH) is seeking a detail-oriented front desk receptionist to join our Welcome Team at the White Salmon, Washington clinic location. This Welcome Team position is responsible for a wide range of clerical and administrative tasks, including patient registration, appointment scheduling, and answering patient phone calls. At OCH, we believe that everyone deserves access to top-notch healthcare, and we're on a mission to make that happen.

Join our team and embark on an incredible journey where every day is a chance to learn, grow, and make a real impact on your community. Let's create a healthier, happier world, one patient at a time!

The schedule for the Welcome Team Receptionist position is Tuesday through Saturday from 9 AM to 6 PM at our clinic in White Salmon, WA.

Key Responsibilities:

• Perform patient registration, including checking patients in and obtaining demographic and billing/insurance information.
• Schedule and confirm appointments, ensuring efficiency and accuracy.
• Receive patient payments and maintain accurate records.
• Answer and screen telephone calls, delivering messages in a timely manner.

Minimum Qualifications:

• Fluent bilingual in English and Spanish.
• Comfortable multitasking in a fast-paced environment.
• Experience in a customer service setting.
• Effective communication skills and experience with multi-line telephones.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• High school graduate or G.E.D.

Preferred Qualifications:

• Knowledge of medical terminology.
• Post high school education in office/clerical coursework.
• Experience working in the medical industry or a call center environment.
• Experience working with low-income, multi-ethnic populations.
• Life, Long-Term Disability, Accident, & Critical Illness Insurance
• Empower Retirement 401k
• 200 hours of Paid Time Off (PTO) annually, plus 6 paid holidays!
• Employee Assistance Program (EAP)
• Life Mart- Employee Discounts

Compensation:

• Hourly/Non-Exempt: Starting at $23.00-$23.75 per hour, increased depending on experience
• Bilingual Differential: Additionally, we offer $0.75 per hour as compensation for bilingual proficiency in both English and Spanish.

OCH is an equal opportunity employer, and we encourage candidates of all backgrounds to apply.