Welcome Team Receptionist - Bilingual

One Community Health; Northern (KY); Hybrid; USD 32,000 - 33,000; Full time

Benefits offered by this job

Life Insurance

Long-Term Disability Insurance

Accident Insurance

Critical Illness Insurance

Empower Retirement 401(k)

Paid Time Off

6 paid holidays

Employee Assistance Program (EAP)

Life Mart – Employee Discounts

Job summary

One Community Health is seeking a detail-oriented Welcome Team receptionist for the White Salmon, WA clinic. The role handles patient registration, appointment scheduling, payments, and answering calls to keep the front desk running smoothly.

You will work Tuesday through Saturday, 9 AM to 6 PM, joining a team dedicated to accessible, compassionate care. Fluency in English and Spanish, strong communication, and proficiency with Microsoft Office are required, with prior customer service

Qualifications

• Fluent bilingual in English and Spanish.
• Comfortable multitasking in a fast-paced environment.
• Experience in a customer service setting.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• High school diploma or GED.

Responsibilities

• Register patients and collect demographic and billing information.
• Schedule and confirm appointments and maintain accuracy.
• Receive patient payments and maintain records.
• Answer and screen telephone calls, relay messages promptly.

Skills

Bilingual in English and Spanish

Multitasking in a fast-paced env.

Customer service experience

Effective communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Career Opportunities with One Community Health

Careers At One Community Health

Current job opportunities are posted here as they become available.

One Community Health (OCH) is seeking a detail-oriented front desk receptionist to join our Welcome Team at the White Salmon, Washington clinic location. This Welcome Team position is responsible for a wide range of clerical and administrative tasks, including patient registration, appointment scheduling, and answering patient phone calls. At OCH, we believe that everyone deserves access to top-notch healthcare, and we're on a mission to make that happen.

Join our team and embark on an incredible journey where every day is a chance to learn, grow, and make a real impact on your community. Let's create a healthier, happier world, one patient at a time!

The schedule for the Welcome Team Receptionist position is Tuesday through Saturday from 9 AM to 6 PM at our clinic in White Salmon, WA.

Key Responsibilities:

• Perform patient registration, including checking patients in and obtaining demographic and billing/insurance information.
• Schedule and confirm appointments, ensuring efficiency and accuracy.
• Receive patient payments and maintain accurate records.
• Answer and screen telephone calls, delivering messages in a timely manner.

Minimum Qualifications:

• Fluent bilingual in English and Spanish.
• Comfortable multitasking in a fast-paced environment.
• Experience in a customer service setting.
• Effective communication skills and experience with multi-line telephones.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• High school graduate or G.E.D.

Preferred Qualifications:

• Knowledge of medical terminology.
• Post high school education in office/clerical coursework.
• Experience working in the medical industry or a call center environment.
• Experience working with low-income, multi-ethnic populations.
• Life, Long-Term Disability, Accident, & Critical Illness Insurance
• Empower Retirement 401k
• 200 hours of Paid Time Off (PTO) annually, plus 6 paid holidays!
• Employee Assistance Program (EAP)
• Life Mart- Employee Discounts

Compensation:

• Hourly/Non-Exempt: Starting at $23.00-$23.75 per hour, increased depending on experience
• Bilingual Differential: Additionally, we offer $0.75 per hour as compensation for bilingual proficiency in both English and Spanish.

OCH is an equal opportunity employer, and we encourage candidates of all backgrounds to apply.