Welcome & Hospitality Coordinator

Woodsedge-Community-Church; Spring (TX); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

WoodsEdge Community Church in Spring, Texas is seeking a Welcome and Hospitality Coordinator to lead our welcome and hospitality teams across Sunday and Wednesday services.

This part-time role requires organizing volunteers, maintaining schedules in Planning Center, and ensuring a warm, professional environment for guests, attenders, and members.

Candidates should have 1–2 years of customer service or hospitality experience, strong communication, and the ability to work Sundays and holidays.

Qualifications

• HS diploma or equivalent; some college preferred.
• 1-2 years relevant work experience preferred.
• Experience in customer service, guest services and/or hospitality preferred.
• Experience leading teams.
• Computer proficient with Microsoft Office and other online applications.
• Excellent organizational skills and attention to detail and follow-through.
• Ability to work Sundays, Wednesday evening and holidays on an ongoing and consistent basis
• Excellent interpersonal, communication and customer service skills.
• Demonstrated professionalism.

Responsibilities

• Develop collaborative systems with all staff teams at WoodsEdge Community Church.
• Oversee all Welcome and Hospitality teams: Greeters, Ushers, Community Coffee, Café, Parking, Shuttle, and Communion teams.
• Oversee execution of Welcome and Hospitality ministry at official WoodsEdge Sunday and Wednesday services.
• Oversee execution of Welcome and Hospitality ministry during all WoodsEdge special services, including Easter and Christmas Eve.
• Develop leadership structures for all Welcome and Hospitality volunteer teams.
• Ensure all Welcome team volunteers have organized and clean environments, necessary equipment, schedules communicated through Planning Center.
• Develop and train all Welcome and Hospitality volunteers.
• Communicate with the Pastor of Connections & Membership concerning issues or challenges.
• Complete word processing and database assignments in a timely manner.
• Calendar events.
• Maintain inventory of materials and supplies needed for ministry.
• Procure supplies for all Volunteer lounges.
• Participate in team meetings.
• Attend all Welcome Ministry events.
• Communicate special needs to facilities.
• Participate in staff prayer and training meetings.
• Passion for welcoming and connecting people to God, His church, and one another.
• Servant’s heart for whom no job is too small.
• Ownership and demonstration of WoodsEdge’s values.

Skills

Organizational Skills

Customer Service

Leadership

Communication

Microsoft Office

Planning Center

Education

HS diploma or equivalent

Some college preferred

Tools

Planning Center

Word Processing

Database Management

Job description

Description

PLEASE NOTE: THIS OPPORTUNITY CONSISTS OF TWO PART-TIME POSITIONS, EACH WORKING 25 HOURS PER WEEK.

The Welcome and Hospitality Coordinator is responsible for providing direction and leadership to welcome and hospitality services at WoodsEdge Community Church. The Welcome and Hospitality Coordinator will work to ensure that everyone who engages with any WoodsEdge service is welcomed and treated with the highest standards of hospitality through teams of well-trained, well-equipped volunteers.

Requirements

Key Roles and Responsibilities

• Develop collaborative systems with all staff teams at WoodsEdge Community Church
• Oversee all Welcome and Hospitality teams: Greeters, Ushers, Community Coffee, Café, Parking, Shuttle, and Communion teams.
• Oversee execution of Welcome and Hospitality ministry at official WoodsEdge Sunday and Wednesday services.
• Oversee execution of Welcome and Hospitality ministry during all WoodsEdge special services, including Easter and Christmas Eve.
• Develop leadership structures for all Welcome and Hospitality volunteer teams.
• Ensure all Welcome team volunteers have:
• Organized and clean environments
• Necessary equipment
• Schedules communicated through Planning Center
• Develop and train all Welcome and Hospitality volunteers
• Communicate with the Pastor of Connections & Membership concerning issues or challenges
• Complete word processing and database assignments in a timely manner.
• Calendar events.
• Maintain inventory of materials and supplies needed for ministry.
• Procure supplies for all Volunteer lounges
• Participate in team meetings.
• Attend all Welcome Ministry events.
• Communicate special needs to facilities
• Participate in staff prayer and training meetings.
• Passion for welcoming and connecting people to God, His church, and one another
• Servant’s heart for whom no job is too small
• Ownership and demonstration of WoodsEdge’s values

Success Outcomes

• Thriving Welcome Ministry that delivers positive experiences to WoodsEdge Community Church guests, attenders, and members.
• Good working relationships with volunteer teams and across ministries.
• Healthy, engaging and returning volunteers.
• Projects and tasks executed on time.
• Well stewarded WoodsEdge Resources (people, budget, supplies)

Requirements

• HS diploma or equivalent, some college preferred
• 1- 2 years relevant work experience, preferred
• Commitment to ongoing personal growth in spiritual maturity and leadership skills.
• Experience in customer service, guest services and/or hospitality preferred.
• Experience leading teams
• Computer proficient with experience using Microsoft Office and other online applications.
• Excellent organizational skills and attention to detail and follow-through.
• Ability to work Sundays, Wednesday evening and holidays on an ongoing and consistent basis
• Excellent interpersonal, communication and customer service skills.
• Demonstrated professionalism.

Staff Expectations

• Commitment to personal time with God every day to pursue a heart that loves Jesus.
• Participation in staff prayer, staff meetings, training sessions, retreats, ministry related classes, trainings or events, and all staff events as required.
• Commitment to ongoing personal growth in spiritual maturity and professional growth.
• A valuable team player that seeks to make others better through service to others, development, leadership, collaboration, and healthy conflict resolution.
• A life-long learner willing to be coached, evaluated, and held accountable.
• Passion for welcoming and connecting people to God, His church, and one another.
• Active prayer intercessor
• Agreement with our Statement of Faith, and demonstration of our faith through actions and lifestyle
• Ownership of the WoodsEdge mission & values emphasizing prayer, passion, humility, and kingdom-mindedness.
• Attend WoodsEdge Community Church
• Additional Responsibilities as assigned. Servant’s heart for whom no job is too small.

Performance Measures

• Getting it Done – Ability to perform role & responsibility, work ethic
• Moving the Needle – Success outcomes and the ability to deliver excellence to your role for the good of WoodsEdge, initiative
• Practicing Greatness - Commitment to ongoing spiritual, personal, and professional growth.
• Living it Out - Strong commitment to living out WE mission, vision and Values
• Building Teams – Seeks to make others better through development, leadership, collaboration, and healthy conflict resolution.
• Coaching & Feedback - Willingness to be coached, evaluated, and held accountable.