Guest Experience & Welcome Lead

Woodsedge-Community-Church; Spring (TX); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

WoodsEdge Community Church in Spring, Texas is seeking a Welcome and Hospitality Coordinator to lead our welcome and hospitality teams across Sunday and Wednesday services.

This part-time role requires organizing volunteers, maintaining schedules in Planning Center, and ensuring a warm, professional environment for guests, attenders, and members.

Candidates should have 1–2 years of customer service or hospitality experience, strong communication, and the ability to work Sundays and holidays.

Qualifications

• HS diploma or equivalent; some college preferred.
• 1-2 years relevant work experience preferred.
• Experience in customer service, guest services and/or hospitality preferred.
• Experience leading teams.
• Computer proficient with Microsoft Office and other online applications.
• Excellent organizational skills and attention to detail and follow-through.
• Ability to work Sundays, Wednesday evening and holidays on an ongoing and consistent basis
• Excellent interpersonal, communication and customer service skills.
• Demonstrated professionalism.

Responsibilities

• Develop collaborative systems with all staff teams at WoodsEdge Community Church.
• Oversee all Welcome and Hospitality teams: Greeters, Ushers, Community Coffee, Café, Parking, Shuttle, and Communion teams.
• Oversee execution of Welcome and Hospitality ministry at official WoodsEdge Sunday and Wednesday services.
• Oversee execution of Welcome and Hospitality ministry during all WoodsEdge special services, including Easter and Christmas Eve.
• Develop leadership structures for all Welcome and Hospitality volunteer teams.
• Ensure all Welcome team volunteers have organized and clean environments, necessary equipment, schedules communicated through Planning Center.
• Develop and train all Welcome and Hospitality volunteers.
• Communicate with the Pastor of Connections & Membership concerning issues or challenges.
• Complete word processing and database assignments in a timely manner.
• Calendar events.
• Maintain inventory of materials and supplies needed for ministry.
• Procure supplies for all Volunteer lounges.
• Participate in team meetings.
• Attend all Welcome Ministry events.
• Communicate special needs to facilities.
• Participate in staff prayer and training meetings.
• Passion for welcoming and connecting people to God, His church, and one another.
• Servant’s heart for whom no job is too small.
• Ownership and demonstration of WoodsEdge’s values.

Skills

Organizational Skills

Customer Service

Leadership

Communication

Microsoft Office

Planning Center

Education

HS diploma or equivalent

Some college preferred

Tools

Planning Center

Word Processing

Database Management

Job description

WoodsEdge Community Church in Spring, Texas is seeking a Welcome and Hospitality Coordinator to lead our welcome and hospitality teams across Sunday and Wednesday services.

This part-time role requires organizing volunteers, maintaining schedules in Planning Center, and ensuring a warm, professional environment for guests, attenders, and members.

Candidates should have 1–2 years of customer service or hospitality experience, strong communication, and the ability to work Sundays and holidays.