Welcome Center Representative, Clinic Operations

University at Buffalo; Buffalo (NY); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Benefits package

UB community

Job summary

University at Buffalo is hiring a Welcome Center Representative for the UB School of Dental Medicine to handle front-desk duties and patient flow at the Welcome Center.

The role requires a friendly, detail-oriented team player with excellent phone and interpersonal communication skills, capable of multitasking and learning new skills in a busy university setting.

Qualifications

• Excellent phone and interpersonal communication skills.
• Detail oriented with strong multi-tasking and time management.
• Enthusiastic team player with willingness to learn new skills.

Responsibilities

• Patient check-in and check-out.
• Verify insurance eligibility for upcoming appointments.
• Switchboard coverage.
• Assist Admissions department.
• Collect payments.

Skills

Phone etiquette

Interpersonal communication

Time management

Detail-oriented

Team player

Job description

The UB School of Dental Medicine seeks to hire a full-time Welcome Center Representative to perform the following duties:

• Patient check-in and check-out
• Verify insurance eligibility for upcoming appointments
• Switchboard coverage
• Assist Admissions department
• Collect payments

The candidate must be an enthusiastic team player with excellent phone and interpersonal communication skills. Candidate must be detail oriented, effective with multi-tasking and time management, and willing to learn new skills.

Learn More

• Our benefits, where we prioritize your well-being and success to enhance every aspect of your life.
• Being a part of the University at Buffalo community.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.