Welcome Center Representative, Clinic Operations
State University of New York at Buffalo
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Job summary
State University of New York at Buffalo is seeking a Welcome Center Representative, Clinic Operations for the South Campus to join the patient services team. The role focuses on insurance eligibility verification and reliable switchboard coverage, delivering courteous front-line support to patients and staff.
The position is full-time and requires a high school diploma with at least one year of customer service experience; a background check is required as part of the hiring process.
Qualifications
- High School Diploma or equivalent.
- At least 1 year of customer service experience.
- Ability to pass a background check.
Responsibilities
- Verify insurance eligibility for upcoming appointments.
- Provide switchboard coverage and route calls accordingly.
Skills
Education
Job description
Position Title Welcome Center Representative, Clinic Operations
- Verify insurance eligibility for upcoming appointments
- Switchboard coverage
The candidate must be an enthusiastic team player with excellent phone and interpersonal communication skills. Candidate must be detail oriented, effective with multi-tasking and time management, and willing to learn new skills.
Learn more:- Our benefits , where we prioritize your well-being and success to enhance every aspect of your life.
University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
- High School Diploma
- 1 year of customer service experience
Customer service experience in a dental office
Driving Requirements This position will never drive a university owned vehicle.
Salary Range $36,000 - $40,000
The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.
Job Type Full-Time
Campus South Campus
Yes
716-829-3564
08/21/2026
3
Required fields are indicated with an asterisk (*).
- * Please indicate your current employment affiliation with the University at Buffalo.
- Faculty
- Faculty Student Association (FSA)
- Research Foundation Employee
- State Classified
- State Professional
- UB Foundation
- TA/GA
- Student
- No Current Employment Affiliation
- * How did you first hear about this employment opportunity?
- AcademicKeys.com
- CareerExposure.com
- CareerWomen.com
- Chronicle of Higher Education
- DiversitySearch.com
- GoogleJobs.com
- HERCjobs.org
- HigherEdJobs.com
- IMDiversity.com
- Indeed.com
- LinkedIn.com
- MBACareers.com
- Conference
- Personal Referral
- UBJobs.buffalo.edu
- Other
UB is an AA/EOE and welcomes all to apply including veterans and individuals with disabilities. Arrangements will be made if an applicant has a disability in order to provide access to the application, interview and selection process upon request. Reasonable accommodation requests must be made in a timely manner by email at diversity@buffalo.edu or by phone 716-645-2266.
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