Weighmaster

Martin Marietta; Bowling Green (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

Martin Marietta currently seeks a scale clerk for our Bowling Green South location. You will handle customer order fulfillment, ticketing, and coordination with trucking vendors in a team environment.

Responsibilities include issuing tickets at the scale house, scheduling trucks, communicating with drivers, and processing orders via multiple channels while maintaining strong customer service standards.

Qualifications

• High School diploma required.
• 1+ year related experience preferred.
• Familiarity with Microsoft Office, Salesforce and JD Edwards is preferred.

Responsibilities

• Issue weight and product tickets at the scale house.
• Schedule and direct trucks with trucking vendors.
• Communicate with drivers to determine destination and material.
• Work with the dept to ensure tickets and delivery orders are accurate.
• Professionally accept incoming orders by phone, email, or other means and process them.
• Research problem tickets and document findings.
• Provide high level customer service reflecting company values.
• Perform other incidental duties as required.

Skills

Customer service

Ticket processing

Driver communication

Teamwork

Order processing

Education

High School diploma

Tools

Microsoft Office

Salesforce

JD Edwards

Job description

Martin Mariettais currently looking for their next rockstar to work in an excellent team environment based out of our Bowling Green South location. Our scale clerks are responsible for all aspects of customer order fulfillment, including efficient and effective interactions with customers, trucking vendors, and remotely weighing and ticketing customer trucks while working in a cohesive team environment.

Essential Functions

• Issue weight and product tickets at the scale house
• Work with trucking vendors to schedule and direct trucks
• Communicate with truck drivers to determine destination and material transported.
• Work closely with others in the department to ensure accuracy of tickets and delivery orders
• Professionally accept incoming orders by telephone, email, and any other means and utilize internal systems to accurately process these orders.
• Research problem tickets and properly document findings
• Provide a high level of customer service that reflects on company values.
• Performs other incidental and related duties as required.

Work Environment

This job operates 90% of the time in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Familiarity with Microsoft Office software, Sales Force and JD Edwards is preferred.

Physical Demands

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Position Type/Expected Hours

This is a full-time position that may require long hours and weekend work. This job incorporates seasonal lay off in annual scheduling.

Required Education and Experience

• High School diploma
• 1 + year related experience