WeID Lead Admin Assistant

University of California, San Francisco; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

University of California, San Francisco is seeking a Lead Administrative Professional to support the WeID Program within the UCSF Police Department. The role focuses on advanced administrative duties, identification, security, and operational support for the UCSF community and affiliates.

The incumbent coordinates daily operations, acts as a subject-matter expert for WeID systems, and may lead training initiatives and special projects to improve processes and service delivery.

Qualifications

• High school diploma or equivalent.
• Minimum four years of related administrative experience.
• Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint, Internet Explorer).
• Knowledge of basic accounting principles.
• Excellent English composition and editing skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, deadline-driven environment.
• Ability to handle confidential material appropriately.
• Ability to manage high volumes of transactions under time constraints.
• Strong attendance, reliability and problem-solving abilities.
• Valid California Driver's License (no restrictions except corrective lenses).
• Notary License.

Responsibilities

• Lead administrative professional for the WeID Program within UCSF Police Department.
• Coordinate daily operations and provide advanced administrative, identification, security, and operational support.
• Serve as SME for WeID systems, processes, and policies.
• Lead training initiatives, process improvements, and special projects.
• Deliver exceptional customer service to UCSF community and affiliates.

Education

High school diploma

Tools

Microsoft Office

Excel

Outlook

Word

PowerPoint

Internet Explorer

Job description

• This position requires the following certifications:
• Possess a valid California Driver's License with no other restrictions other than corrective lenses
• California Notary Certification

Job Description

• This position requires the following certifications:
• Possess a valid California Driver's License with no other restrictions other than corrective lenses
• California Notary Certification

The Lead Administrative Professional serves as a key member of the UCSF Police Department’s WeID Program, providing advanced administrative, identification, security, and operational support services to the UCSF community and authorized affiliates. This position plays a vital role in ensuring the efficiency, integrity, and effectiveness of WeID operations while delivering exceptional customer service and supporting departmental objectives.

Under the general direction of the UCSF Police Department WeID Supervisor-Technical Services Division, the incumbent functions as the lead administrative professional for the program, coordinating daily operations and performing the full range of responsibilities associated with the WeID Administrative Assistant III role. The position serves as a subject matter expert for WeID systems, processes, and policies and may lead training initiatives, process improvement efforts, and special projects.

Qualifications

Required

• High school graduation
• Four years of related administrative experience or an equivalent combination of education and experience
• Proficiency with Microsoft Office software, including Outlook, Word and Excel, PowerPoint, and Internet Explorer
• Knowledge of basic accounting principles
• Demonstrated English language composition and editing skills
• Excellent organizational skills and strong attention to detail
• Proven ability to work in a fast-paced, deadline-oriented environment
• Demonstrated ability to appropriately handle confidential material
• Ability to work effectively and accurately with a high volume of transactions and under time constraints
• Demonstrated record of excellent attendance, reliability and problem-solving skillsPossess a valid California Driver's License with no other restrictions other than corrective lenses
• Notary License

Preferred

• Familiarity with Microsoft Excel, Filemaker Pro, Livescan, Badging Software, and Oracle.
• Experience with UC Personnel transactions, policies, andprocedures
• Five (5) or more years of progressively responsible administrative or operational experience.
• Advanced proficiency with Microsoft Office Suite, including Excel, Outlook, Word, and Teams.
• Experience developing advanced Excel workbooks, formulas, reporting dashboards, and operational analytics.
• Experience working with identity management, access control, security, credentialing, or related systems, including ProWatch, LiveScan (DOJ backgrounds), and related IAM programs.
• Experience developing standard operating procedures, training materials, and process documentation.
• Demonstrated ability to lead projects, coordinate cross-functional initiatives, and train or mentor staff.
• Strong analytical, organizational, problem-solving, and communication skills.
• Experience working in a higher education, healthcare, public safety, security, or similarly regulated environment.