Weekly-Pay Account Growth & Service Specialist

Rent-A-Center; Seattle (WA); On-site; USD 45,000 - 46,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Flexible Spending & Health Savings

Job summary

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver exceptional customer service, and drive growth. The role includes managing collections, arranging deliveries and pickups, and maintaining store standards with a focus on building lasting customer relationships.

The position requires a high school diploma, 18+ years old, a valid driver's license, and strong communication skills. Full-time schedule with Sundays off and weekly pay, plus a comprehensive benefits package.

Qualifications

• High school diploma or equivalent required.
• At least 18 years of age.
• Valid driver's license with good driving record.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers' homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver exceptional customer service, and drive growth. The role includes managing collections, arranging deliveries and pickups, and maintaining store standards with a focus on building lasting customer relationships.

The position requires a high school diploma, 18+ years old, a valid driver's license, and strong communication skills. Full-time schedule with Sundays off and weekly pay, plus a comprehensive benefits package.