Growth-Driven Account Manager — Weekly Pay & Benefits

Rent-A-Center; Clayton (NC); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Health Savings Account

Flexible Spending Account

Job summary

Rent-A-Center is seeking an Account Manager to oversee a portfolio of rental accounts, delivering exceptional service while driving payments and sales. The role involves coordinating deliveries, pickups, and follow-ups, plus maintaining showroom standards and safety compliance.

You will build lasting customer relationships, conduct early-stage collections, and work to grow rental agreements with a focus on high-quality service in-store and at customers’ homes.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Valid driver's license

Attention to detail

Education

High school diploma

Job description

Rent-A-Center is seeking an Account Manager to oversee a portfolio of rental accounts, delivering exceptional service while driving payments and sales. The role involves coordinating deliveries, pickups, and follow-ups, plus maintaining showroom standards and safety compliance.

You will build lasting customer relationships, conduct early-stage collections, and work to grow rental agreements with a focus on high-quality service in-store and at customers’ homes.