Host

Henry's Diner; Burlington (VT); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Daily tip out

Job summary

A local diner in Burlington, Vermont, is looking for a host to work on weekends. The role involves facilitating prompt seating and service for guests, managing payments, and maintaining a clean dining environment. Ideal candidates should be self-starters with excellent communication skills and the ability to multi-task. Responsibilities also include checking table cleanliness, training hosts, and ensuring guest satisfaction. Daily tip out is included with this position.

Qualifications

• Self-starter who thrives in a fast-paced environment.
• Able to meet and greet guests in a friendly manner.
• Able to work under variable temperatures and noise levels.

Responsibilities

• Facilitate prompt and accurate seating and service of guests.
• Accept payment for food and beverages and make correct changes.
• Check tables for cleanliness, seat guests, and provide menus.
• Train and oversee host(s) to ensure quality customer service.

Skills

Multi-tasking

Excellent communication skills

Job description

Henry's Diner is searching for a host who can work Saturdays and Sundays. This position will also get daily tip out. Seeking a self-starter with multi‑tasking skills that will thrive in a fast‑paced environment.

The main function of a host is to facilitate the prompt and accurate seating and service of all guests. Accept payment for food and beverages and be able to make correct changes. Be able to meet and greet guests in a friendly manner, making them feel welcome and comfortable in our dining room, and have the ability to prioritize and maintain control with a smile as pressure arises.

Physical Requirements

• Able to work under variable temperatures and noise levels.
• Ability to stand or walk for lengthy periods of time without sitting.
• Excellent communication skills.

Host team leader responsibilities

• Warm greetings to all guests upon arrival. Seat guests based on guest preferences and balance customer flow.
• Check tables for cleanliness, seat guests, and provide menus.
• Answer the telephone.
• Take to‑go orders and pack them up.
• Keep a waitlist when tables are not available.
• Help bus, clean, and sanitize tables.
• Relay messages to servers as needed.
• Train and oversee host(s) to ensure they are providing quality customer service.
• Maintain a clean dining room.