Weekend Tennis Shop Associate - Private Club

Chapel Hill Country Club; Chapel Hill (NC); On-site; USD 17,000 - 21,000; Part time

Job summary

Chapel Hill Country Club is seeking a friendly Tennis Shop Staff member to support the daily operation of the tennis shop and provide welcoming, professional service to members and guests.

You will greet customers, process transactions, assist with merchandise, and help coordinate reservations, lessons, clinics, and events. Weekend and holiday availability is required, with a focus on delivering a positive racquets experience in a private club setting.

Qualifications

• Friendly, professional and customer-focused attitude.
• Strong communication and interpersonal skills.
• Dependable, organized and attentive to detail.
• Basic computer skills and ability to learn POS and reservation systems.
• Ability to manage multiple tasks in a busy, member-focused environment.
• Previous retail, hospitality, customer service, or private club experience preferred.
• Interest in tennis or racquet sports is a plus.
• Experience with tennis merchandise knowledge is helpful.

Responsibilities

• Greet members and guests, provide excellent customer service, and assist with routine questions and requests.
• Process retail purchases, program fees, and other transactions accurately through the Club's point-of-sale system.
• Assist members with merchandise inquiries involving tennis apparel, accessories, balls, grips, and other shop items.
• Receive, organize, display, price, and restock merchandise while helping maintain accurate inventory.
• Provide information regarding court reservations, lessons, clinics, programs, and upcoming events.
• Answer telephone calls, take messages, and direct inquiries to the appropriate staff members.
• Assist with program registrations, tournaments, leagues, clinics, and other racquets activities.
• Maintain a clean, organized, and welcoming shop environment.
• Work collaboratively with tennis professionals and other Club departments to support daily operations.

Skills

Customer service

Communication

Organization

Attention to detail

Multitasking

Hospitality experience

Tennis knowledge

Tools

Point-of-sale systems

Reservation systems

Job description

Chapel Hill Country Club is seeking a friendly Tennis Shop Staff member to support the daily operation of the tennis shop and provide welcoming, professional service to members and guests.

You will greet customers, process transactions, assist with merchandise, and help coordinate reservations, lessons, clinics, and events. Weekend and holiday availability is required, with a focus on delivering a positive racquets experience in a private club setting.