Weekend & Holiday Tennis Shop Associate

Chapel Hill Country Club; North Carolina; On-site; USD 17,000 - 22,000; Full time

Job summary

Chapel Hill Country Club is hiring for a Tennis Shop Staff member to support daily operations in the racquets shop. You will greet members and guests, handle retail transactions, and assist with merchandise, reservations, and events in a friendly, professional manner.

The ideal candidate enjoys interacting with people, is organized, and can maintain an welcoming shop environment while collaborating with tennis pros and club departments.

Qualifications

• Friendly, professional, and customer-focused attitude.
• Strong communication and interpersonal skills.
• Dependable, organized, and attentive to detail.
• Basic computer skills and ability to learn POS and reservation systems.
• Able to manage multiple tasks in a busy, member-focused environment.
• Previous retail, hospitality, or private club experience preferred.
• Interest in tennis or racquet sports is a plus.

Responsibilities

• Greet members and guests, provide excellent customer service, and assist with routine questions and requests.
• Process retail purchases, program fees, and other transactions accurately through the Club's point-of-sale system.
• Assist members with merchandise inquiries involving tennis apparel, accessories, balls, grips, and other shop items.
• Receive, organize, display, price, and restock merchandise while helping maintain accurate inventory.
• Provide information regarding court reservations, lessons, clinics, programs, and upcoming events.
• Answer telephone calls, take messages, and direct inquiries to the appropriate staff members.
• Assist with program registrations, tournaments, leagues, clinics, and other racquets activities.
• Maintain a clean, organized, and welcoming shop environment.
• Work collaboratively with tennis professionals and other Club departments to support daily operations.

Skills

Customer service

Communication

Dependable

Detail-oriented

Cashiering

Team player

Multitasking

Tools

Point-of-sale system

Job description

Chapel Hill Country Club is hiring for a Tennis Shop Staff member to support daily operations in the racquets shop. You will greet members and guests, handle retail transactions, and assist with merchandise, reservations, and events in a friendly, professional manner.

The ideal candidate enjoys interacting with people, is organized, and can maintain an welcoming shop environment while collaborating with tennis pros and club departments.