Weekend Shelter Advocate — Evening Shifts

Ruby's Place; Tracy (CA); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Vacation time

Sick time

Restorative care time

403(b) with generous match

Job summary

Ruby's Place dba Restorative Pathways (RP) is seeking a Shelter Monitor / Residential Advocate for Tracy, CA. This part-time, 16 hours per week, on-site role supports a 150-bed congregate shelter with a focus on safety, structure, and client-centered service delivery.

The Residential Advocate will engage directly with participants, monitor spaces, assist with check-ins, meals, and program flow, and coordinate with the Program Coordinator to ensure services are accessible.

Qualifications

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to remain calm and professional in high-stress or crisis situations.
• Ability to follow direction and work effectively within a team environment.
• Willingness to learn and apply trauma-informed, survivor-centered practices.
• Ability to complete all required background checks, including fingerprinting (Live Scan), Community Care Licensing (CCL) documentation, and meeting CCL requirements.

Responsibilities

• Provide direct support to participants residing in the shelter, ensuring a respectful and welcoming environment.
• Assist participants with understanding program expectations, schedules, and available services.
• Respond to participant needs and provide basic information and referrals to appropriate services.
• Support participant engagement in daily activities, programming, and services.
• Monitor shelter spaces to ensure safety, structure, and adherence to program guidelines.
• Conduct regular rounds of the facility, including sleeping areas, common spaces, and surrounding areas as assigned.
• Observe and report safety concerns, unusual activity, or maintenance issues.
• Support a calm and organized environment during all shifts.
• Assist with daily shelter operations including participant check-in, bed assignments, and program flow.
• Support meal service coordination and ensure participants follow schedules and program expectations.
• Respond to participant conflicts, concerns, or behavioral challenges using de‑escalation techniques.
• Notify the Program Coordinator of incidents or situations requiring escalation.
• Complete shift logs, incident reports, and required documentation accurately and in a timely manner.
• Communicate important updates, concerns, and incidents to the Program Coordinator and incoming staff.
• Maintain clear and consistent communication across shifts.
• Work collaboratively with Program Coordinators, case managers, and other staff to support participant needs.
• Participate in team meetings and contribute to maintaining a consistent approach to program operations.
• Support a team-oriented environment focused on accountability and quality service delivery.
• Complete functional timesheets by assigned due dates in compliance with time allocations.
• Actively participate in reflective supervision sessions.
• Create and maintain documentation of processes and procedures related to job duties.
• Other duties as assigned.

Skills

Interpersonal skills

Communication skills

Crisis de-escalation

Team collaboration

Trauma-informed approach

Background checks readiness

Education

High school diploma or equivalent

Job description

Ruby's Place dba Restorative Pathways (RP) is seeking a Shelter Monitor / Residential Advocate for Tracy, CA. This part-time, 16 hours per week, on-site role supports a 150-bed congregate shelter with a focus on safety, structure, and client-centered service delivery.

The Residential Advocate will engage directly with participants, monitor spaces, assist with check-ins, meals, and program flow, and coordinate with the Program Coordinator to ensure services are accessible.