Residential Advocate: Safe Housing & Reentry Support

Ruby's Place; Castro Valley (CA); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Life insurance

Generous vacation

Sick time

403(b) retirement plan with employer  

Restorative care time

Job summary

Ruby's Place dba Restorative Pathways (RP) is a nonprofit in Hayward, CA, offering shelter, housing assistance, and wrap-around services, focused on ending violence. The Residential Advocate supports residents, maintains a safe, structured environment, and collaborates with case management to promote stability and community reintegration.

This full-time, in-person role requires crisis management, documentation, and adherence to program rules, with a 7:00am-3:00pm M-F schedule, and a pay rate of

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Experience with justice-involved, re-entry, or high-barrier populations preferred.
• Experience in residential, shelter, or congregate care settings preferred.
• Strong crisis management and communication skills.
• Ability to enforce structure while maintaining empathy.
• Ability to complete all required background checks (Live Scan).
• CA driver's license, proof of insurance, and insurer approval to drive agency vehicles.

Responsibilities

• Maintain active supervision of the residential environment.
• Conduct routine walkthroughs and safety checks.
• Monitor resident compliance with program rules and expectations.
• Support daily structure including sign-in/out procedures and chore accountability.
• Ensure facility cleanliness and shared space expectations are upheld.
• Respond to emergencies and crisis situations calmly and professionally.
• De-escalate conflicts using trauma-informed techniques.
• Document all incidents thoroughly and in a timely manner.
• Contact emergency services when necessary.
• Reinforce program expectations consistently and fairly.
• Address rule violations in accordance with program policy.
• Maintain professional boundaries at all times.
• Report safety or compliance concerns to supervisors immediately.
• Provide supportive listening and encouragement.
• Promote resident participation in case management and services.
• Encourage positive decision-making and personal responsibility.
• Support residents in navigating daily challenges.
• Complete shift logs and required documentation accurately.
• Communicate significant concerns to supervisors.
• Coordinate with case managers regarding resident progress.
• Support implementation of individualized case plans.
• Reinforce behavioral expectations aligned with re-entry goals.
• Assist in monitoring probation/parole or court requirements when applicable.
• Model professionalism; participate in required training.
• Maintain confidentiality and participate in reflective supervision.

Skills

Crisis management

Documentation

Boundaries

Time management

Communication skills

Driver's license

Education

High school diploma

Associate's or Bachelor's degree preferred

Job description

Ruby's Place dba Restorative Pathways (RP) is a nonprofit in Hayward, CA, offering shelter, housing assistance, and wrap-around services, focused on ending violence. The Residential Advocate supports residents, maintains a safe, structured environment, and collaborates with case management to promote stability and community reintegration.

This full-time, in-person role requires crisis management, documentation, and adherence to program rules, with a 7:00am-3:00pm M-F schedule, and a pay rate of