Weekend Server: Guest Experience Specialist

Ascent Hospitality; Chattanooga (TN); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Competitive Salary

Health, Dental, Vision, Life Insurance

401k with employer MATCH

Paid PTO

Uniforms Provided

Team Member Hotel Discount Program

Job summary

Ascent Hospitality is seeking a hospitality leader to join our Server team. The Server will welcome and seat guests, deliver food and beverages, and ensure outstanding guest service according to daily schedules and brand standards.

Responsibilities include maintaining menu knowledge, assisting with set-up and closing tasks, and operating the POS system to process orders. Candidates should be able to work flexible shifts and communicate effectively with staff and guests.

Qualifications

• High School Diploma or equivalent is required.
• Six months customer service, hotel or restaurant experience preferred, but not required.
• Must have excellent customer service skills.
• Must obtain TIPS certification within 30 days (if not certified).
• Must have excellent interpersonal and communication skills with a strong customer/client focus.

Responsibilities

• Greet guests with a warm welcome and assist with seating as needed.
• Provide fast, friendly, professional service for food and beverages.
• Maintain knowledge of menu items and composition.
• Adhere to Brand Standards for Food, Beverage and Service.
• Use Point of Sale (POS) system for orders and payments.
• Collaborate with management and team members to ensure guest satisfaction.

Education

High School Diploma or equivalent

Tools

POS system

Job description

Ascent Hospitality is seeking a hospitality leader to join our Server team. The Server will welcome and seat guests, deliver food and beverages, and ensure outstanding guest service according to daily schedules and brand standards.

Responsibilities include maintaining menu knowledge, assisting with set-up and closing tasks, and operating the POS system to process orders. Candidates should be able to work flexible shifts and communicate effectively with staff and guests.