Weekend Retail Shift Leader: Elevate Service & Team

5.11, Inc.; Minneapolis (MN); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Performance incentives

Employee discounts on 5.11 gear

Career advancement opportunities

Adventure-focused culture

Job summary

5.11, Inc. is seeking a Part-Time Retail Sales Supervisor for weekend availability in Minneapolis, MN. You will lead on-shift operations, deliver outstanding customer service, and help the store meet sales goals while coaching teammates to excel in product knowledge and service delivery.

You will collaborate with Store Manager and Assistant Manager to maintain a high-energy, customer-first environment, ensuring stock, merchandising, and store standards are kept at the top level.

Qualifications

• Customer service excellence and a client-focused approach.
• Demonstrated leadership and ability to guide a team on shift.
• Strong teamwork and collaboration across store staff.
• Problem-solving mindset with the ability to resolve issues on the floor.

Responsibilities

• Deliver exceptional customer service and guide team members to create memorable interactions.
• Lead by example, assist customers, handle escalations professionally, and promote teamwork.
• Support daily operations including restocking, merchandising, and maintaining cleanliness.
• Coach and develop team members to enhance product knowledge and service skills.
• Assist in meeting sales goals and tracking performance metrics for each shift.

Skills

Customer service

Leadership

Teamwork

Problem solving

Job description

5.11, Inc. is seeking a Part-Time Retail Sales Supervisor for weekend availability in Minneapolis, MN. You will lead on-shift operations, deliver outstanding customer service, and help the store meet sales goals while coaching teammates to excel in product knowledge and service delivery.

You will collaborate with Store Manager and Assistant Manager to maintain a high-energy, customer-first environment, ensuring stock, merchandising, and store standards are kept at the top level.