Weekend Retail Production Lead | Team Coach & Trainer

GOODWILL IND OF THE CHESAPEAKE INC; Churchville (MD); On-site; USD 20,000 - 28,000; Full time

Job summary

The Goodwill store in Maryland is seeking a Production Lead to assist the Store Manager in achieving daily production targets across sorting, pricing, and stocking merchandise. You will guide and motivate associates, ensure quality standards, and maintain a safe, organized work environment aligned with Goodwill’s mission.

Weekend availability on both Saturday and Sunday is essential, with reliable transportation for each scheduled shift.

Qualifications

• High School diploma or equivalent required; internal applicants may submit proof of enrollment into a GED program
• 1 year’s supervisory experience in a retail or related environment or 1 year experience working in a Goodwill associate role or a combination of 1 year supervisory and GIC experience
• Weekend availability on both Saturdays and Sundays is an essential requirement of this role

Responsibilities

• Assist the Store Manager in planning and organizing daily production activities.
• Monitor and support associates in meeting individual and team production goals for sorting, pricing, and stocking merchandise.
• Provide hands-on training and coaching to new and existing team members.
• Ensure merchandise is processed efficiently and meets quality standards.
• Maintain accurate records of production metrics and report progress to management.
• Help manage workflow and prioritize tasks to meet store needs.
• Promote a safe, clean, and organized work environment.
• Communicate effectively with team members and leadership to resolve issues and improve processes.
• Perform opening and closing duties as assigned.
• Deliver exceptional customer service by answering questions and helping.
• Support the Store Manager with inventory control and loss prevention efforts.
• Uphold Goodwill’s values and customer service standards in all interactions.
• All other essential duties as assigned.

Skills

Team leadership

Time management

Communication

Interpersonal skills

Flexible schedule

Education

High School diploma or equivalent

Tools

POS systems

Basic computer skills

Job description

The Goodwill store in Maryland is seeking a Production Lead to assist the Store Manager in achieving daily production targets across sorting, pricing, and stocking merchandise. You will guide and motivate associates, ensure quality standards, and maintain a safe, organized work environment aligned with Goodwill’s mission.

Weekend availability on both Saturday and Sunday is essential, with reliable transportation for each scheduled shift.