Weekend Receptionist

Universal Health Services; Casper (WY); On-site; USD 17,000 - 25,000; Part time

Job summary

Universal Health Services is seeking a Weekend Receptionist to greet visitors, check them in, and relay presence to the appropriate staff at the hospital. This part-time role involves answering multi-line calls, paging, and performing basic administrative tasks between inquiries.

The position requires excellent customer service, the ability to work on weekends, and attention to detail. Operators should be able to lift light objects and manage patient charts while maintaining professional conduct.

Qualifications

• Must be at least 21 years old and have a high school diploma or equivalent.
• Excellent customer service skills and attention to detail.
• Willingness to work weekends and perform clerical tasks.

Responsibilities

• Answer calls within three rings and direct appropriately in a professional and courteous manner.
• Use paging system to assist staff and direct calls as needed.
• Greet visitors, ensure sign-in on the Visitor Sign-In Sheet.
• Coordinate visitors and administrative tasks with hospital units as required.
• Input daily charges and file patient charts in a prompt and accurate manner.
• Maintain filing in patient records and assist with chart organization.

Skills

Customer service

Attention to detail

Reliability

Communication skills

Education

High school diploma

Job description

Responsibilities

JOB TITLE: Weekend Receptionist

REPORTS TO: CFO

EXEMPTION STATUS: Non-exempt

POSITION SUMMARY: The weekend receptionist works part-time greeting visitors, checking them in, and communicating their presence to the appropriate staff. Answer multi-line telephone and direct calls to appropriate staff/units of the hospital. Performs administrative tasks or organization of patient charts at desk between calls/visitors. Expected to give a minimum of two (2) weeks notice prior to voluntary resignation. A probationary period of 90 days is required.

DUTIES AND RESPONSIBILITIES:

Essential Functions:

• Answers calls within three (3) rings and directs call appropriately in a professional and courteous manner.
• Utilizes paging system in a professional and courteous manner.
• Greets and assists all visitors, patients & vendors ensuring visitors sign in on the Visitor Sign-In Sheet.
• Assists the various units with coordination of visitors, paging and administrative tasks where necessary.
• Codes and inputs daily charges accurately and performs filing duties or chart organization as needed
• Files paperwork in patient files in a prompt and accurate manner.

WORKING CONDITIONS:

Duties require sitting, standing, walking, reaching, and some lifting. Position involves both working independently, and working with others. Rarely will be exposed to hazardous/infectious material. Hazards include risk of exposure to communicable disease.

Qualifications

KNOWLEDGE, SKILLS AND EXPERIENCES REQUIRED:

Must be at least twenty-one (21) years of age and have a high school diploma or equivalent (documentation of completion is required). Must be in good mental health and physical condition and willing to work with psychiatric patients & families. Must have excellent customer service skills, attention to detail and be reliable as hours are on weekends. Have the ability to handle hazardous/infectious waste on a rare basis. Have the ability to lift and carry up to thirty (30) pounds on an occasional basis. Have the ability to communicate verbally, see well enough to read written material and discern a variety of odors continuously.