Weekend-Ready Warehouse Customer Service Specialist

Lineage; Fullerton (CA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k retirement plan

Paid time off

Annual bonus eligibility

7 holidays

Job summary

Lineage is seeking a detail-oriented logistics coordinator to serve as the primary contact for truck drivers, customers, and warehouse teams, ensuring timely movement of inbound and outbound freight. You will check in drivers, verify Bills of Lading, schedule appointments, coordinate with leadership, process orders, and respond to inquiries while maintaining accurate shipping records.

This role supports daily warehouse operations and may require lifting up to 20 lbs and weekend shifts;

Qualifications

• High School diploma or GED may be required depending on facility.
• Excellent verbal and written communication skills; English may be required.
• Excellent organizational skills, including ability to multi-task and prioritize workload.
• Proficient computer skills, including Microsoft Office Suite.
• May be required to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facility.

Responsibilities

• Welcome and check in truck drivers upon arrival.
• Verify Bills of Lading (BOLs), appointments, and shipping paperwork for accuracy.
• Schedule and confirm inbound and outbound appointments with carriers.
• Coordinate with warehouse leadership to ensure shipments are ready for pickup and delivery.
• Process customer orders, shipping transactions, and related documentation.
• Respond to customer and carrier inquiries regarding shipment status and scheduling.
• Research and resolve shipping and documentation discrepancies with Operations and Inventory teams.
• Maintain organized and accurate shipping records and customer documentation.
• Partner with Inventory Control and Operations to investigate inventory discrepancies, misplaced product, and shipment variances.
• Maintain clear communication with warehouse leadership regarding appointment schedules, shipment priorities, and customer needs.

Skills

Verbal communication

Written communication

Organizational skills

Multi-tasking

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Lineage is seeking a detail-oriented logistics coordinator to serve as the primary contact for truck drivers, customers, and warehouse teams, ensuring timely movement of inbound and outbound freight. You will check in drivers, verify Bills of Lading, schedule appointments, coordinate with leadership, process orders, and respond to inquiries while maintaining accurate shipping records.

This role supports daily warehouse operations and may require lifting up to 20 lbs and weekend shifts;