Weekend-Ready In-Store Shopper — Online Orders

Whole Foods Market IP. L.P.; Arlington (MA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Whole Benefits

Job summary

Whole Foods Market in Arlington, MA is seeking an In-Store Shopper to prepare online orders for delivery and pickup, shopping the store for groceries and essentials. You will support the Customer Service & E-Commerce teams, ensuring accurate picks and timely fulfillment while maintaining a clean staging area.

Flexible schedule is required, including weekends and holidays, with shifts typically 4–8 hours. No prior retail experience is required, and the team emphasizes customer care and safety in

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to work in high demand / peak hours.
• Willingness and ability to cross-train to support other teams and tasks.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Compliance with government regulations such as age verification for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Communicate clearly, collaboratively and courteously.

Skills

Customer service

Hospitality

Problem solving

Multi-tasking

Flexible hours

Cross-training

Tech-savvy

Teamwork

Education

High school diploma or equivalent

Job description

Whole Foods Market in Arlington, MA is seeking an In-Store Shopper to prepare online orders for delivery and pickup, shopping the store for groceries and essentials. You will support the Customer Service & E-Commerce teams, ensuring accurate picks and timely fulfillment while maintaining a clean staging area.

Flexible schedule is required, including weekends and holidays, with shifts typically 4–8 hours. No prior retail experience is required, and the team emphasizes customer care and safety in