Weekend Patient Access & Registration Specialist

Trinity Health; City of Troy (NY); On-site; USD 24,000 - 31,000; Part time

Job summary

St. Peter's Health Partners is seeking a Registration Associate at Samaritan Hospital for a part-time weekend and holiday rotation. Availability for a 2-week training period Monday - Friday 8am-4:30pm is required.

You will assist patients with registration, insurance verification, financial counseling, and navigating the healthcare process to ensure a seamless experience. Responsibilities include greeting patients, registering for outpatient and inpatient services, verifying coverage, collecting

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of customer service experience is required.
• HFMA CRCR or NAHAM CHAA certification within one year of hire.

Responsibilities

• Welcome patients and families with professionalism, empathy, and a service-first mindset
• Register patients efficiently and accurately for outpatient and inpatient services
• Verify insurance coverage and obtain necessary authorizations, referrals, and pre-certifications
• Collect patient financial responsibility payments and explain benefits and coverage clearly
• Serve as a trusted resource for patients, physician offices, and hospital departments
• Utilize multiple systems and technology platforms to support patient access functions
• Identify opportunities for process improvement and operational excellence
• Ensure compliance with regulatory requirements, payer guidelines, and organizational policies

Skills

Customer service

Education

High school diploma or equivalent

HFMA CRCR certification

NAHAM CHAA certification

Job description

St. Peter's Health Partners is seeking a Registration Associate at Samaritan Hospital for a part-time weekend and holiday rotation. Availability for a 2-week training period Monday - Friday 8am-4:30pm is required.

You will assist patients with registration, insurance verification, financial counseling, and navigating the healthcare process to ensure a seamless experience. Responsibilities include greeting patients, registering for outpatient and inpatient services, verifying coverage, collecting