Weekend Part-Time Front Desk & Patient Care Coordinator

Performance Pt; Norwalk, Northern (CT, KY); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Performance Optimal Health is seeking a part-time front desk associate for weekend shifts (Saturday and Sunday 7am-4pm) in Norwalk, CT. The role involves greeting clients, tours, handling phones and emails, verifying benefits, collecting co-pays, and updating EMR/CRM data.

You will support cross-functional teams to ensure a smooth client experience. We value exceptional customer service, strong organization and communication, and proficiency with Apple/Windows systems and relevant software.

Qualifications

• Customer-focused front desk experience preferred.
• Comfort with EMR/CRM and software.
• Strong organization and multitasking abilities.

Responsibilities

• Greet clients, give tours, answer calls and emails.
• Verify insurance benefits, collect co-pays, update EMR records.
• Address inquiries promptly and escalate when needed.
• Perform data entry, scheduling, filing, and document management.

Skills

Customer service

Organization

Multitasking

Communication

Tech proficiency

EMR/CRM familiarity

Team collaboration

Education

Associate degree or equivalent

Tools

Mindbody Online

Duxware

Prompts (Prompt)

Excel/Office

Job description

Performance Optimal Health is seeking a part-time front desk associate for weekend shifts (Saturday and Sunday 7am-4pm) in Norwalk, CT. The role involves greeting clients, tours, handling phones and emails, verifying benefits, collecting co-pays, and updating EMR/CRM data.

You will support cross-functional teams to ensure a smooth client experience. We value exceptional customer service, strong organization and communication, and proficiency with Apple/Windows systems and relevant software.