Weekend Night Auditor - Guest Services & Reports

Holiday Inn Express and Suites; Warsaw (IN); On-site; USD 21,000 - 33,000; Full time

Job summary

Holiday Inn Express and Suites in Warsaw, IN is seeking a Night Auditor for an overnight shift from 11 PM to 7 AM. Must be available weekends, especially Saturdays and Sundays.

Responsibilities include running the night audit, reporting finances, greeting guests, managing check-ins/outs, and resolving guest issues with a professional, detail-oriented approach. Ideal candidates will have a high school diploma or equivalent, reliable transportation, and the ability to work independently.

Qualifications

• High school diploma or equivalent preferred.
• Ability to walk and bend frequently throughout shift.
• Detail oriented work style.
• Professional attitude and appearance.
• Reliable transportation to and from the property.
• Ability to work independently with minimal supervision.

Responsibilities

• Run the night audit and reset the operating system for the next day.
• Send out daily financial reports to property and corporate teams.
• Greet guests in person and over the phone.
• Coordinate guest check-in/check-out and assist with reservations.
• Answer guest questions and resolve problems they may have.
• Monitor daily reservations and prepare rooms for check-in.
• Handle cash and credit card transactions.
• Assist with guest requests promptly.
• Resolve guest complaints with active listening.
• Ensure cleanliness of the property and perform light cleaning if needed.
• Perform other duties as assigned by the general manager.

Skills

Communication

Problem solving

Detail oriented

Professional attitude

Independent work

Education

High school diploma or equivalent

Job description

Holiday Inn Express and Suites in Warsaw, IN is seeking a Night Auditor for an overnight shift from 11 PM to 7 AM. Must be available weekends, especially Saturdays and Sundays.

Responsibilities include running the night audit, reporting finances, greeting guests, managing check-ins/outs, and resolving guest issues with a professional, detail-oriented approach. Ideal candidates will have a high school diploma or equivalent, reliable transportation, and the ability to work independently.