Weekend Intake & Front Desk Receptionist (Part-Time)

Law Office of Bryan Fagan; Houston (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

The Law Office of Bryan Fagan seeks a Weekend Intake Specialist/Receptionist to join our Intake team in Houston. You will be the first point of contact for new clients, collect case details, qualify leads, and route them into our scheduling system.

Responsibilities include greeting clients, handling high-volume calls, data entry, and maintaining accurate records in HubSpot and Google Calendar. Weekend availability and strong communication are required to succeed in this role.

Qualifications

• 1-2 years of experience as an intake specialist or high-volume receptionist.
• Experience handling high-volume calls preferred.
• Proven computer skills for lookups and data entry.
• Ability to learn new technology and databases.
• Reliable and on-time service track record.
• Strong verbal, written, or in-person communication skills.
• Highly organized with strong task prioritization.
• Bilingual in Spanish preferred, not required.

Responsibilities

• Greet and assist clients, visitors, and potential new clients in person and over the phone.
• Meet daily call quota to qualify potential new clients.
• Build rapport with callers via email, phone or in-person.
• Gather data from inquiries to qualify potential new clients.
• Schedule and confirm appointments in HubSpot and Google Calendar.
• Scan and prepare documents for required reports.
• Scan, copy, fax, and file documents as needed.
• Serve refreshments and maintain a professional reception area.
• Handle high-volume incoming and outgoing calls.
• Support intake with structured scripts and accurate client information.
• Collect and route mail and hand-delivered packages.
• Enter information into online systems.
• Front desk reception responsibilities required.
• Gather reports at end of shift.
• Perform other duties as assigned by Intake Manager or Leadership.
• Must be willing to work every weekend.

Skills

Intake experience

High-volume reception

Data entry

Spanish (bilingual)

Communication skills

Organizational skills

Tools

HubSpot

Google Calendar

CRM systems

Job description

The Law Office of Bryan Fagan seeks a Weekend Intake Specialist/Receptionist to join our Intake team in Houston. You will be the first point of contact for new clients, collect case details, qualify leads, and route them into our scheduling system.

Responsibilities include greeting clients, handling high-volume calls, data entry, and maintaining accurate records in HubSpot and Google Calendar. Weekend availability and strong communication are required to succeed in this role.