Weekend Intake Coordinator

Ambercare; Albuquerque (NM); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Great culture

Comprehensive benefits

401(k) with company match

Generous time off accruals

Paid holidays

Tuition reimbursement

Employee Referral Program

Merit increases

Employee discount programs

Job summary

Ambercare Hospice in Albuquerque, NM seeks a Weekend Intake Coordinator to support admissions, referrals, and clinical teams. You will facilitate timely hospice admissions and serve as a key contact for patients and families during the intake process.

The role emphasizes collaboration with admissions, clinical, and operational teams, with weekend shifts and comprehensive benefit offerings. Join a mission-driven team dedicated to compassionate care.

Qualifications

• 18 years of age or older.
• At least 1 year experience in homecare, hospice, or healthcare field preferred.
• Ability to complete documentation accurately and timely.
• Ability to handle stressful and delicate situations.

Responsibilities

• Receive referrals by phone or in person for designated department.
• Explain benefits to patients, families and community contacts.
• Assist with scheduling initial nursing assessment and admission.
• Maintain admission packets and ensure forms are available.
• Provide clerical support to other staff as time allows.
• Maintain accurate clinical records and track goals and progress.

Skills

Communication skills

Interpersonal skills

Organizational skills

Weekend availability

Job description

Ambercare Hospice is seeking a compassionate and detail-oriented Weekend Intake Coordinator to join our team in Albuquerque, NM. This role is an opportunity to serve as a vital connection point for patients, families, referral sources, and clinical teams during the hospice admission process.

As a Weekend Intake Coordinator, you will help facilitate timely and seamless admissions, ensuring patients receive the care and support they need when they need it most. If you thrive in a collaborative environment, have strong communication and organizational skills, and are passionate about making a difference, we encourage you to apply.

Ambercare is a leader in home health and hospice care throughout New Mexico, with over 20 years of trusted service. As part of the Addus HomeCare family, we serve thousands of patients across the region—combining heart, professionalism, and the highest standards of care.

Why Choose a Career with Ambercare Hospice?

• This position requires flexibility to support weekend intake operations based on referral volume and business needs. The schedule includes:

Friday: 2:00 PM to 10:00 PM
Saturday: 12-hour shift
Sunday: 12-hour shift
Monday: Coverage through approximately 10:00 AM to 11:00 AM

Meaningful Work: Serve as a critical point of contact for patients, families, referral sources, and clinical teams, helping ensure timely access to hospice care and a seamless admission experience.

• Collaborative Environment: Work closely with admissions, clinical, and operational teams to coordinate referrals, facilitate communication, and support patients and families throughout the intake process.
• Comprehensive Benefits Package: Enjoy full benefits starting the first of the month after hire, including medical, dental, and vision coverage. A 401(k) with company match, generous paid time off, tuition reimbursement, and a Hospice Certification bonus and salary increase. Plus, earn merit-based raises based on your performance.

What We Offer

• Great culture and team atmosphere
• Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs

What You’ll Do

• Receive referrals by phone or in person for designated department
• Provide an explanation of the benefits to patients, families, and community contacts
• Assist with finding alternative services when the patient is not a candidate for hospice
• Oversee scheduling of initial nursing assessment and admission
• Maintain admission packets and ensure that proper forms are available to admissions staff
• Assist community outreach representatives with marketing activities to promote relations with referral sources
• Assist with the completion of admission paperwork as needed
• Adhere to work schedule and maintain good punctuality and attendance record
• Provide telephone and clerical support to other staff members as time allows
• Maintains accurate clinical records, keeping track of goals and progress of clients’

Qualifications

• Be eighteen (18) years of age or older
• At least one (1) year experience in homecare, hospice, and/or healthcare-related field preferred
• Ability to complete necessary documentation appropriately, legibly, and timely
• Ability to handle stressful and delicate situations
• Interpersonal, verbal, and written communication skills necessary to complete job responsibilities
• Valid driver’s license and proof of insurance are required

#ACHOS

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.