Weekend Guest Experience & Events Coordinator

Lauritzen Gardens; Omaha (NE); On-site; USD 25,000 - 30,000; Part time

Job summary

Lauritzen Gardens in Omaha seeks a Sales Coordinator in Guest Experience for weekend and evening shifts, delivering exceptional guest service and supporting events and rentals. You will be the frontline representative, coordinate with visitors, manage guest inquiries, assist with admissions and programming, and partner with teams to ensure flawless execution and a memorable garden experience.

This part-time role emphasizes hospitality, organization, and proactive problem solving while upholding

Qualifications

• 1-2 years in hospitality, events, or public-facing roles.
• Open and reliable availability on evenings and weekends.
• Strong interpersonal and verbal communication skills.
• Highly organized with multitasking and adaptivity.
• Ability to stand, walk, and be outdoors during events.

Responsibilities

• Event & Operations Coordination: primary on-site contact during shifts, overseeing timelines and guest logistics.
• Guest Relations: assist guests with admissions, wayfinding, tickets, and inquiries.
• Problem Resolution: address concerns calmly with a solution-oriented approach.
• Team Collaboration: work with departments, volunteers, vendors, and partners.
• Venue Readiness & Safety: ensure spaces are clean, safe, and accessible.
• Operational Reporting: complete post-shift reports for leadership.
• Guest Experience Excellence: help create memorable visits aligned with mission.

Skills

Hospitality

Event Coordination

Customer Service

Interpersonal Skills

Organizational Skills

Job description

Lauritzen Gardens in Omaha seeks a Sales Coordinator in Guest Experience for weekend and evening shifts, delivering exceptional guest service and supporting events and rentals. You will be the frontline representative, coordinate with visitors, manage guest inquiries, assist with admissions and programming, and partner with teams to ensure flawless execution and a memorable garden experience.

This part-time role emphasizes hospitality, organization, and proactive problem solving while upholding