Guest Experience & Events Sales Coordinator

KemperSports, Inc.; Henderson (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

Henderson Sport & Social, managed by KemperSports, seeks a Sales Coordinator to be a primary contact for prospective guests and to support bookings from inquiry to event execution. The role spans responding to inquiries, tours, proposals, contracts, and maintaining guest relationships to meet sales goals.

Ideal candidates enjoy fast-paced hospitality, multitask well, and thrive on achieving sales targets while delivering exceptional guest service.

Qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred.
• 1–3 years in hospitality, event sales, recreation, entertainment, fitness, hotel or related customer service fields preferred.
• Experience selling events, memberships, birthday parties, or group experiences is highly preferred.

Responsibilities

• Respond quickly and professionally to inbound sales inquiries via phone, email, website, and walk-in guests.
• Qualify prospective clients and recommend the best event packages, memberships, or experiences based on their needs.
• Assist with preparing proposals, contracts, invoices, and event documentation.
• Conduct facility tours and showcase Henderson Sport & Social’s amenities and event spaces.
• Build and maintain strong relationships with guests throughout the booking process.
• Perform outbound sales calls and follow-up communication to convert leads into booked events and memberships.
• Coordinate event details with internal departments to ensure flawless execution.
• Maintain accurate customer records in the CRM and booking systems.
• Attend networking events, community functions, trade shows, and promotional events as assigned.

Skills

Hospitality

Sales

Customer Service

Communication

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

CRM software

Microsoft Office

Job description

Henderson Sport & Social, managed by KemperSports, seeks a Sales Coordinator to be a primary contact for prospective guests and to support bookings from inquiry to event execution. The role spans responding to inquiries, tours, proposals, contracts, and maintaining guest relationships to meet sales goals.

Ideal candidates enjoy fast-paced hospitality, multitask well, and thrive on achieving sales targets while delivering exceptional guest service.