Weekend Front Desk Specialist — Patient Concierge

Primacare; Monongahela (PA); On-site; USD 17,000 - 19,000; Part time

Job summary

Mon Valley Healthcare in Monongahela, PA seeks a reliable Weekend Receptionist to be the first point of contact for patients, families, and visitors. You will welcome guests and provide essential administrative support to maintain a warm and efficient healthcare environment.

You will greet patients, manage the front desk, answer calls and messages, and support scheduling and clerical tasks while ensuring HIPAA privacy and confidentiality during weekend operations.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1-3 years of reception or customer service experience (healthcare setting preferred).
• Strong communication, interpersonal, and customer service skills.
• Ability to work independently and manage front-desk priorities during weekend hours.
• Proficiency in Microsoft Office and basic office software.

Responsibilities

• Greet patients, families, and visitors with a friendly, professional attitude, offering assistance and directions as needed.
• Manage the reception area, answer phone calls, take accurate messages, and route calls to the appropriate staff or department.
• Process incoming and outgoing mail, deliveries, and faxes efficiently.
• Maintain accurate patient and visitor logs, assist with scheduling, and support administrative record-keeping.
• Perform clerical tasks such as filing, scanning, photocopying, and handling light correspondence.
• Maintain a clean, organized front desk area while adhering strictly to HIPAA and confidentiality standards.

Skills

Communication

Interpersonal skills

Customer service

Education

High School Diploma

Associate Degree (preferred)

Tools

Microsoft Office

Job description

Mon Valley Healthcare in Monongahela, PA seeks a reliable Weekend Receptionist to be the first point of contact for patients, families, and visitors. You will welcome guests and provide essential administrative support to maintain a warm and efficient healthcare environment.

You will greet patients, manage the front desk, answer calls and messages, and support scheduling and clerical tasks while ensuring HIPAA privacy and confidentiality during weekend operations.