Front Desk & Guest Services Pro (Part-Time, Every Other Weekend)

Continuum Healthcare Inc.; Johnstown (Cambria County); On-site; USD 12,000 - 18,000; Part time

Job summary

Continuum Healthcare Inc. in Johnstown, PA is seeking a dynamic Part-Time PRN Receptionist for our long term care facility, with every other weekend availability.

The role involves front-desk coverage, patient and family greeting, and coordinating with staff to maintain a calm, welcoming environment. The successful candidate will handle phones, schedule appointments, and support clerical tasks while upholding HIPAA privacy and professional standards.

Qualifications

• Must be available some weekend hours
• Knowledge of office equipment; Computer experience a plus (Word, Excel)
• Clerical/ prior administrative experience preferred
• Long-term care experience is a plus

Responsibilities

• Operate telephone, answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
• Greet residents, families, and employees and determine nature and purpose of visit and direct or escort them to their destination
• Must be customer service oriented and demonstrate good communication and phone skills
• Transferring calls and assisting residents as needed
• Handling issues with any residents, vendors and family members
• Communicate effectively with department staff to ensure maximum efficiency throughout the facility
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis as well as a calm environment throughout the facility
• Monitor entrance to ensure that confused residents do not exit the building unattended
• Maintain the confidentialityof all residents care information and funds following HIPAA guidelines
• Capability to multi-task and light clerical work and tasks
• Assist other personnel as requested

Skills

Customer service

Phone skills

Office equipment

Computer experience

Job description

Continuum Healthcare Inc. in Johnstown, PA is seeking a dynamic Part-Time PRN Receptionist for our long term care facility, with every other weekend availability.

The role involves front-desk coverage, patient and family greeting, and coordinating with staff to maintain a calm, welcoming environment. The successful candidate will handle phones, schedule appointments, and support clerical tasks while upholding HIPAA privacy and professional standards.