Weekend Front Desk Receptionist – Long-Term Care

YAD Management; Franklin (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

Fairview Healthcare and Rehabilitation Center in Franklin, VA, seeks a friendly receptionist to be the first point of contact for visitors and calls. The role includes answering incoming calls, directing inquiries, and supporting multiple departments with clerical tasks.

This part-time weekend position offers a welcoming work environment, on-site duties, and opportunities for growth within the organization.

Responsibilities

• Operate multiline telephone and paging system.
• Answer incoming calls, determine the nature of the call and route the call to the appropriate party.
• Locate personnel by using overhead paging system.
• Greets and directs all visitors to the facility, ensures that all visitors sign-in and refuse visitor’s entry to the facility if needed.
• Reports suspicious behavior to the supervisor on duty.
• Respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
• Receives, sorts and forward's incoming mail. Coordinates the pick-up and delivery of express mail services.
• Responsible for reporting all resident and Resident concerns to the appropriate department head.
• Maintains a list of all Residents by name and room number, staff extension numbers and key personnel.
• Handles sensitive information regarding Residents and other facility matters with professionalism and confidentiality.
• Works in an organized fashion and keeps lobby and workstation clean and free of hazards at all times.
• Reports all hazardous conditions, damaged equipment and supply issues to the supervisor.
• Communicates and interacts effectively and tactfully with Residents/residents, visitors, families, peers and supervisors.
• Attend and participate in departmental meetings and in-services as directed.
• Respond special requests made by residents, Residents and family members.
• May be asked to do basic office/ clerical functions.

Job description

Fairview Healthcare and Rehabilitation Center in Franklin, VA, seeks a friendly receptionist to be the first point of contact for visitors and calls. The role includes answering incoming calls, directing inquiries, and supporting multiple departments with clerical tasks.

This part-time weekend position offers a welcoming work environment, on-site duties, and opportunities for growth within the organization.