Weekend Front Desk Concierge – Senior Living Hospitality

Chateau McKinney; McKinney (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive wages

Wages on demand

Flexible scheduling

Paid time off

Benefits package

401(k) with employer matching

Meal provisions

Uniforms

Employee Assistance Program

Job summary

Provincial Senior Living in McKinney, TX is seeking a Concierge to greet guests, residents, and employees, manage calls, messages, and provide general information.

Responsibilities include answering phones, taking messages, guiding visitors, distributing brochures, updating lists, arranging appointments, and keeping the reception area neat. This role supports a hospitality‑driven culture with training and advancement opportunities.

Qualifications

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Skills

Greeting guests

Customer service

Phone etiquette

Education

High school diploma or GED

Job description

Provincial Senior Living in McKinney, TX is seeking a Concierge to greet guests, residents, and employees, manage calls, messages, and provide general information.

Responsibilities include answering phones, taking messages, guiding visitors, distributing brochures, updating lists, arranging appointments, and keeping the reception area neat. This role supports a hospitality‑driven culture with training and advancement opportunities.