Weekend Front Desk Associate — Part-Time Guest Experience

CROWN HOTEL & TRAVEL MANAGEMENT LLC; Sneads Ferry (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Insurance (Medical, Dental and Vision)

Supplemental Insurance

Enhanced PTO Plan

Paid Training

Fantastic Company Culture

Job summary

Crown Hotel & Travel Management LLC is seeking a Front Desk Agent for part-time weekend shifts (3pm-11pm) in Sneads Ferry, NC. The role involves greeting guests, handling reservations, verifying guest details, and providing information about hotel facilities and local attractions.

You will manage check-in/check-out, process payments, and assist with any guest requests while maintaining high standards of hygiene and professional appearance. Weekend work is mandatory.

Qualifications

• High school diploma or equivalent.
• Basic computer knowledge including Word.
• Excellent communication and interpersonal skills.
• Good organization and time management.
• Able to frequently kneel, reach, crawl, and twist torso as needed to accomplish tasks.

Responsibilities

• Receive accommodation reservations from visitors and take guest details.
• Allocate rooms and provide hotel information to guests.
• Handle guest concerns and queries and balance cash drawer per shift.
• Ensure safety and security of guests and maintain credit card security requirements.
• Maintain training requirements as set by General Manager.
• Assist guests with safety deposit forms and keys as outlined by GM.

Skills

Communication skills

Interpersonal skills

Time management

Multi-tasking

Hygiene and appearance

Computer basics (Word)

Education

High school diploma or equivalent

Tools

Computer basics

Job description

Crown Hotel & Travel Management LLC is seeking a Front Desk Agent for part-time weekend shifts (3pm-11pm) in Sneads Ferry, NC. The role involves greeting guests, handling reservations, verifying guest details, and providing information about hotel facilities and local attractions.

You will manage check-in/check-out, process payments, and assist with any guest requests while maintaining high standards of hygiene and professional appearance. Weekend work is mandatory.