Weekend & Evening In-Store Shopper for Online Orders

Whole Foods Market IP. L.P.; Melrose (MA); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market in Melrose is hiring an In-Store Shopper to prepare customer orders for delivery and pickup, including produce, meat, dairy, and prepared foods. The role requires schedule flexibility, including Saturdays and Sundays, early mornings, and evenings during peak seasons.

You will use handheld devices to fulfill online orders, verify accuracy, learn product knowledge, assist customers, and maintain a clean staging area.

Qualifications

• No prior retail experience required
• High school diploma or equivalent preferred
• Sufficient English language proficiency to prepare and shop customer orders
• Must be 18+ years old

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices
• Ensure product and order accuracy through meticulous verification and quality control processes
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences
• Keep staging area organized and free of clutter
• Handle in-store and online order returns and pickups
• Comply with government regulations such as age verification requirements for restricted items
• Assist with customer inquiries and provide store information
• Maintain knowledge of product and promotional events
• Maintain a positive work environment
• Communicate clearly, collaboratively and courteously
• Attend all meetings assigned by Leadership, including daily huddles
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology
• Maintains operational standards including but not limited to safety and store security protocols
• Ensure adherence to all company policies, procedures, and regulatory requirements
• Performs other duties as assigned by store or company leadership

Skills

Customer service

Hospitality

Problem solving

Multi-tasking

Flexible schedule

Team collaboration

Adaptability

Education

High school diploma or equivalent

Job description

Whole Foods Market in Melrose is hiring an In-Store Shopper to prepare customer orders for delivery and pickup, including produce, meat, dairy, and prepared foods. The role requires schedule flexibility, including Saturdays and Sundays, early mornings, and evenings during peak seasons.

You will use handheld devices to fulfill online orders, verify accuracy, learn product knowledge, assist customers, and maintain a clean staging area.