In-Store Shopper: Flexible Weekend & Evening Shifts

Whole Foods Market; Medford (MA); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market in Medford, MA is hiring an In-Store Shopper to support online order fulfillment for delivery or pickup. You’ll shop the store for produce, meat, dairy, prepared foods, and more, with a flexible schedule including Saturdays, Sundays, mornings and evenings.

No prior retail experience required; must be 18+ and fluent in English. Typical shifts are 4–8 hours, weekends preferred, and you’ll use handheld devices to ensure accuracy and timely service while upholding store standards

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to work in high demand / peak hours.
• Willingness and ability to cross-train to support other teams and tasks.
• Adaptability to learn new technology-driven solutions.
• Thrive in a fast-paced retail environment.
• Clear communication and team collaboration skills.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Strong customer service

Hospitality

Problem-solving

Detail-oriented

Multi-tasking

English proficiency

Team collaboration

Clear communication

Education

High school diploma or equivalent accepted

Job description

Whole Foods Market in Medford, MA is hiring an In-Store Shopper to support online order fulfillment for delivery or pickup. You’ll shop the store for produce, meat, dairy, prepared foods, and more, with a flexible schedule including Saturdays, Sundays, mornings and evenings.

No prior retail experience required; must be 18+ and fluent in English. Typical shifts are 4–8 hours, weekends preferred, and you’ll use handheld devices to ensure accuracy and timely service while upholding store standards